Academic Records and Registration Coordinator

Harrisburg UniversityHarrisburg, PA
$40,000 - $45,000Onsite

About The Position

The Academic Records and Registration Coordinator administratively supports HU programs and students by coordinating courses, managing student records, and facilitating communication among stakeholders.

Requirements

  • Bachelor's degree or equivalent work experience.
  • Excellent computer skills, including knowledge of Microsoft Office, spreadsheets, and document merging.
  • Strong verbal and written communication skills, customer service, record keeping, and attention to detail.
  • Ability to work independently, think ahead, multitask, and possess excellent time management and organizational skills.
  • General understanding of federal, state, and local regulations as they apply to student records (i.e., FERPA, HIPAA, PDE, etc.) and best practices related to academic policies and procedures.
  • Proficiency in Windows and Microsoft Office computer systems, student information systems, online student support tools, and learning-management systems used in HU Online workflows.
  • Ability to manage online student records and documentation in compliance with FERPA and institutional confidentiality standards.

Nice To Haves

  • Two years of higher education experience preferred.

Responsibilities

  • Communicates policies and procedures to students, faculty, and administration.
  • Develops term schedules and creates courses for the HU Online programs in the student information system (SIS).
  • Assists HU Online Students with registration, including new and continuing students, and manages all registration data.
  • Schedules new traditional undergraduate and registers all Exercise Science students.
  • Posts transfer credits to student records accurately and in accordance with institutional policies, and tracks degree requirements.
  • Advises and supports students through HU Online processes and procedures from registration to graduation.
  • Creates and maintains SOPs in alignment with Records and Registration policies and institutional academic operations guidelines.
  • Manages documents and forms for HU Online students and traditional undergraduate students, including document storage, and develops academic calendars and timelines for recurring communication.
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