Academic Programs and Operations Coordinator: Tickle College of Engineering - UTK

University of Tennessee • Knoxville, TN

17h • $50,000 - $55,000 • Onsite

About The Position

The Academic Programs and Operations Coordinator is an administrative staff member within the Tickle College of Engineering at the University of Tennessee, Knoxville. The position provides direct administrative, operational, and event support to the Associate Dean for Academic & Student Affairs and other assigned executive staff. It supports curriculum and accreditation processes, maintains academic records and reports, monitors assigned budgets, handles purchasing and travel arrangements, and coordinates college events, including commencement and graduate student information sessions.

Requirements

• High school diploma or associate degree.
• At least 3 years of experience coordinating or managing a large office supporting executive-leadership-style roles.
• At least 1 year of small- to medium-scale event planning and/or support experience.
• Ability to exercise sound judgment and learn and use a variety of software systems.
• Ability to work independently and as a member of a team.
• Exceptional interpersonal and customer service skills, with the ability to interact with a diverse group of individuals.
• Extensive knowledge of Microsoft Office products, especially Outlook, Word, Excel, Teams, and SharePoint.
• Flexible, adaptable, and dependable.
• Ability and willingness to work and travel locally for occasional early mornings, nights, and weekends.
• Ability to multitask and manage competing deadlines.
• Professional attitude and demeanor.
• Strong administrative, analytical, written communication, verbal communication, and organizational skills.
• Strong understanding of confidential issues and of administrative support for academic leadership.
• Time management, organizational skills, and attention to detail.
• Must be legally authorized to work in the United States on a full-time basis without needing employment-based visa sponsorship now or in the future.

Nice To Haves

• Bachelor's degree in a related field.
• Certified Administrative Professional (CAP) designation.
• Experience in a higher education environment.
• Prior experience with curriculum management and academic program requirements.
• Understanding of UT policies, programs, and systems.
• Working knowledge of DocuSign and Zoom.

Responsibilities

• Provide administrative and operational support to college leadership and administrative units, including executive calendar management, meeting coordination, correspondence, committee support, records management, and search committee logistics.
• Serve as a liaison with internal and external constituents; coordinate recurring administrative processes; and support strategic planning, academic initiatives, and special projects.
• Coordinate college-wide curriculum and accreditation processes, including curriculum committee operations, proposal submissions, academic reporting, and compliance requirements.
• Support accreditation reviews, documentation, site visits, and coordination with academic departments and university offices.
• Maintain academic records, support transfer pathway agreements, and prepare enrollment, graduation, and program reports and analyses for college leadership.
• Provide fiscal and operational support, including budget monitoring, reconciliation, financial reporting, purchasing, reimbursements, and travel coordination.
• Facilitate contracts, agreements, and operational transactions; liaise with university support services; and coordinate administrative and financial activities for programs, initiatives, and special projects.
• Coordinate planning and logistics for college meetings, events, and activities, including commencement, graduate student information sessions, executive meetings, and accreditation visits.
• Manage event scheduling, venues, accommodations, catering, presentation materials, and logistics; assist with event execution and post-event assessment.

Benefits

• Employees have access to career development and coaching, continued education, and development and training opportunities.
• The university describes its employee values as focusing on work-life balance, compensation, and innovation leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED