Academic Program Specialist
UMBC•Baltimore, MD
•$22 - $30•Hybrid
About The Position
The Academic Program Specialist supports the creation and maintenance of the Fall and Spring Schedule of Classes within the Registrar's Office. This role involves managing class details, room assignments, final exam scheduling, and providing training to departmental coordinators. The position also contributes to data quality assurance and assists with special projects related to class scheduling.
Requirements
- Bachelor's Degree
- One year experience in administrative staff work.
- Ability to substitute additional related experience and formal education for the education or experience on a year-for-year basis with 30 college credits being equivalent to one year of experience.
Nice To Haves
- Experience in which entering and maintaining data, responding to help requests, attention to detail and customer service were key responsibilities.
- Experience working in a higher education environment.
- Experience with class or event scheduling in Peoplesoft, 25Live or similar systems.
Responsibilities
- Responds to requests from departmental scheduling coordinators regarding changes to class meeting patterns, modes of instruction, instructors, enrollment capacity, etc and enters changes Peoplesoft Student Administration.
- Reviews and makes classroom assignments and room change requests in 25Live and Peoplesoft.
- Schedules final exams and other academic events such as review or study sessions.
- Meets with new scheduling coordinators to provide training in building and maintaining classes in Peoplesoft.
- Assists with reviewing reports related to the class schedule for data quality assurance and addressing issues.
- Serves on the Registrar's Office customer service schedule providing phone or front office coverage up to 8 hours per week.
- Assists with special projects and other tasks related to class scheduling such as building combined sections in Peoplesoft, adding new instructors to the system and testing scheduling functionality in the system during quarterly upgrades.
Benefits
- 14 Days of Annual Leave
- 15 Days of Sick Leave
- 15 Holidays
- 3 Personal Days
- 8 credit hours per semester Tuition remission
- Tuition remission at UMBC for eligible dependents after two years of FT employment
- Life and disability insurance
- Retirement/Pension plan
- Professional development opportunities
- Wellness opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
