Academic Program Assistant

Arizona State University•Phoenix, AZ

3d•$25 - $27•Hybrid

About The Position

Supports the day-to-day fiscal, administrative, and operational activities of a defined program or set of funded activities. Programs are usually focused to a single purpose, may be educational, or service oriented, and may exist as a subset of an integrated funded program activity. Under the direction of the Project Director, this position supports the administration, coordination, and evaluation of the Rural Health Professions Program (RHPP) and AHEC Scholars Program (ASP). The role contributes to student engagement, academic program delivery, and community-based learning initiatives focused on rural and medically underserved populations. The Academic Program Assistant provides operational, administrative, and technical support for program activities, including community partnership development, data management, reporting, and event coordination. This position plays a key role in ensuring program effectiveness, supporting student experiences, and maintaining compliance with grant and institutional requirements.

Requirements

High School Diploma and three years (3) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Proficiency in Microsoft Office Suite and data management platforms.

Nice To Haves

Experience in project coordination.
Experience planning conferences or large-scale events.
Bilingual proficiency in English and Spanish.
Knowledge of project coordination and student services functions.
Strong organizational, analytical, and problem-solving skills.
Ability to manage multiple priorities and large datasets with accuracy.
Effective written and verbal communication skills.
Ability to work collaboratively with various stakeholders.

Responsibilities

Support day-to-day administrative, fiscal, and operational functions of RHPP and ASP program activities.
Assist in administering and evaluating program effectiveness, including tracking outcomes and supporting continuous improvement efforts.
Coordinate with internal and external stakeholders, including faculty, healthcare partners, community agencies, and program sponsors.
Provide support across student-facing services including engagement, program participation, and experiential learning coordination.
Assist with student program logistics, including admissions-related processes, enrollment tracking, and program communications.
Manage and analyze large datasets related to student rotations and program outcomes using Salesforce, REDCap, Qualtrics, and Excel.
Develop and administer surveys; perform data entry, validation, and analysis.
Prepare monthly and quarterly reports for program leadership, sponsors, and stakeholders.
Maintain secure databases and ensure data integrity across platforms.
Develop and maintain partnerships with community agencies and healthcare systems to support curriculum and student placements.
Assist in aligning academic programming with community and workforce needs in rural and underserved areas.
Support planning and execution of program-sponsored events, including the RHPP Annual Conference, regional rural health conference, and interprofessional events.
Coordinate logistics such as scheduling, communications, materials preparation, and stakeholder engagement.
Utilize Microsoft Office applications, including advanced Excel functions and mail merge, to support program operations.
Provide hands-on administrative, technical, and operational support contributing to regular university functions.
Participate in program-related travel to rural areas of Arizona as needed.
Other duties as assigned.