Academic Pathways & CPL Coordinator

Post University•Waterbury, CT

2d•$56,000 - $70,000•Hybrid

About The Position

The Academic Pathways & Credit for Prior Learning Coordinator is responsible for the tactical execution of Post University’s academic pathways, credit recognition, and learning mobility initiatives. Reporting to the Director of Academic Pathways & Credential Strategy, this role handles operational workflows, intake coordination, tracking, and cross-functional follow-through for Credit for Prior Learning (CPL), Prior Learning Assessment (PLA), and emerging connections between credit‑bearing and continuing education offerings. The Coordinator does not make academic credit decisions, design strategy, or set policy. Instead, the role ensures that approved policies, pathways, and credit recognition frameworks are consistently documented, communicated, and executed across academic and operational units. This is an individual contributor role focused on tactical execution, coordination, and continuity. Strategic direction, policy development, academic decision-making, and governance remain the responsibility of existing academic leadership and the Director of Academic Pathways & Credential Strategy.

Requirements

Bachelor’s degree
3–6 years of experience in higher education operations, academic services, registrar-adjacent work, or continuing education administration
Experience working with academic policies, processes, or compliance-sensitive workflows
Strong written documentation and organizational skills
Experience working with multiple systems, operational tools, and reporting platforms (e.g., Excel, Smartsheet, Power BI, CRM systems) to support workflow tracking, coordination, documentation, and implementation activities.
Familiarity with SIS or LMS environments (user‑level)
Demonstrated ability to coordinate across multiple functional units

Nice To Haves

Master’s degree
Experience supporting CPL, PLA, transfer credit, or related academic processes
Experience supporting workforce programs or CE initiatives

Responsibilities

Maintain documentation of approved CPL and PLA methods, eligibility criteria, credit limits, and process guidelines
Coordinate CPL/PLA intake workflows, including request routing, documentation collection, reviewer coordination, and status tracking
Ensure approved credit recognition decisions are properly documented and prepared for downstream processing by the Registrar
Monitor CPL/PLA queues and track requests from intake through resolution to support timely processing and communication
Monitor workflow status, outstanding requests, escalations, and cross-functional handoffs within the CPL ecosystem
Track and communicate delays, gaps, or recurring issues in the credit recognition process
Maintain academic pathway artifacts (e.g., pathway maps, progression charts, stackability tables) once approved
Track pathway and credential launch activities, including documentation dependencies, approvals, and stakeholder follow-ups
Maintain and update pathway documentation, advising references, and version-controlled materials following approved changes
Coordinate operational follow-ups among Academic Affairs, the Registrar, Advising, Continuing Education, and Enterprise Solutions & Architecture (ESA)
Surface recurring questions, inconsistencies, or implementation challenges to the Director for resolution
Track action items, follow up with stakeholders, and escalate delays or blockers impacting implementation timelines
Maintain an inventory of non-credit and continuing education offerings relevant to future credit recognition or pathway development
Document relationships between CE learning, credentials, and academic programs as directed
Support development and maintenance of documentation that enables repeatable CE-to-credit evaluation and expansion
Track and organize CE offerings, credential records, and related documentation for credit recognition reference and operational purposes
Document workflow requirements, system dependencies, and operational process changes related to CPL and pathway systems
Prepare and maintain workflow tracking dashboards, operational reports, and status summaries using Excel, Smartsheet, Power BI, or similar tools.
Coordinate vendor demos, discovery sessions, notes, and follow-ups under the direction of the Director
Maintain configuration documentation and change logs once systems are implemented
Support adoption and clarity by maintaining reference materials for staff users (not end-user training ownership)