Academic Pathway Advisor

Highline College•Highline College 2400 S 240th St Des Moines, WA

6d•Onsite

About The Position

The Academic Pathway Advisor provides academic advising and academic planning services to community college students. As part of Phase 2 of Highline’s 4-phase advising model, the Pathway Advisor supports new students (0-30 credits) in their transition to college by teaching students to explore and connect interests, values, skills and goals with academic program offerings and future transfer or career opportunities. The Pathway Advisors remain current on certificate/degree programs, transfer options and careers within the college pathways. Pathway Advisors develop proactive strategies to engage students within their first 30 credits at the college in early career exploration, educational planning, course selection and enrollment, college navigation strategies, and understanding of graduation requirements for their chosen program. Advising may be conducted in groups, on an individual basis, via email, phone, or virtually, and through programming and outreach. This position is salaried overtime-eligible, at-will, full-time position. Must have availability to work 8:00 am to 5:00pm Monday through Friday (Monday through Thursday in Summer).

Requirements

2 years of experience in academic advising, student support, college access, case management, or closely related roles within an educational setting
Experience serving a diverse population in a multicultural environment
Ability to assess student advising needs and use time effectively and efficiently
Ability to clearly and effectively communicate verbally and in writing
Ability to represent the college in a professional, culturally-competent manner
Ability to provide excellent customer service and adapt to meet individual student needs
Ability to problem solve, research, and synthesize information
Ability to demonstrate ethics, integrity and sound professional judgment
Ability to gauge audience needs and facilitate engaging, relevant group presentations
Ability to simplify complex considerations and processes, from a teaching and learning framework
Ability to initiate and maintain positive working relationships with students and colleagues
Ability to multi-task, prioritize, and balance time in a cyclic work environment
Ability to work independently and collaboratively as a member of a team
Ability to maintain confidentiality and make appropriate referrals of a sensitive nature
Ability to use technology including Microsoft Office, Google applications, and internet browsers for research, communications, and data tracking
Knowledge of advising best practices, including advising as teaching and learning
Knowledge of career counseling techniques
Knowledge of career exploration frameworks
Knowledge of Washington State transfer policies or processes
Knowledge of higher education services, such as admissions, registration, and transfer
Knowledge of college academic degree offerings
Knowledge of student success practices in the community college, including approaches to reducing institutional barriers to access, retention, and completion

Nice To Haves

Master’s degree
Experience working in higher education, particularly at a community college
Knowledge of student development theories and promising practices in academic advising
Experience using ctcLink (PeopleSoft)
Bilingual proficiency preferred

Responsibilities

Provide general academic advising to current college students within their first 30 credits at the college
Create academic plans with and for students in their 30 credits at Highline, using various advising tools and informed by degree pathway program maps
Teach students to explore academic degree options, identify appropriate courses, navigate college processes, and begin to consider their next steps of career either via direct to workforce program or via transfer to a baccalaureate program
Teach students to access and use student services and other academic resources, both on campus and virtually
Facilitate engaging, effective group advising, transfer and career exploration sessions
Evaluate unofficial high school and college transcripts for course placement and initial degree planning
Maintain student records, documenting and summarizing advising sessions
Communicate and interpret academic policies and procedures to students, faculty, and staff
Adhere to institutional, state, and federal policies related to confidentiality, and required reporting
Participate in advising events including new student orientations, workshops, and group advising sessions, career focused workshops and outreach to groups of students in classes and through special events
Facilitate pathway exploration workshops
Facilitate group advising and course registration workshops
Facilitate career and transfer exploration workshops
Assist with the development and maintenance of advising guides, career and transfer information, forms, publications, and webpages ensuring accuracy and clarity
Support departmental operations as needed to include advising students in the general population, reception of students at the front counter, responding to email and phone inquiries
Develop collaborative relationships internally and externally to effectively connect students with current information, services, and resources
Develop relationships with faculty to support faculty advising initiatives and facilitate student advising connections with faculty
Actively participate in professional development opportunities, remaining current on issues and trends in academic advising and college success
Attend staff, department, and divisional meetings
Serve on various campus committees, including screening committees
Participate in campus-wide events or functions