Academic Operations Administrator

Abilene Christian University•Dallas, TX

4d•Onsite

About The Position

ACU is affiliated with the fellowship of the Church of Christ. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU. Oversee and execute the course planning, student scheduling, and registration for a set of programs.

Requirements

Knowledge of Microsoft Office Suite and enrollment management systems (i.e. Banner, Workday, Salesforce, etc.)
Demonstrable experience from successfully working in a team environment
Excellent organizational skills and ability to multi-task effectively
Excellent analytical, problem solving, interpersonal, customer service, attention to detail and communication skills are essential
Ability to handle complex and confidential information with discretion
Bachelor’s degree from a regionally accredited institution
Two years’ administrative experience required

Nice To Haves

Experience in a university student records, registrar, or admissions office preferred
Collaborative nature
Exceptional communication skills, both verbal and written ability to communicate with a diverse academic community
Desire for meaningful work and mission orientation

Responsibilities

Course planning & faculty need predictions
Student scheduling & registration execution
Student record support
Determine section needs and sizes for undergraduate courses each session
Manages communication with undergraduate program directors and UG registration operations manager regarding faculty needs/assignments
Manages scheduling and registration for students
Processes documentation for Academic Exceptions, Suspension Appeals, Waiver forms, Course and University Withdrawals
Process end-of-session responsibilities such as Low grades, Probation, Suspension, and Dismissal
Processes other documentation as needed for the permanent student record