Academic Operations Administrator

Abilene Christian UniversityDallas, TX
Onsite

About The Position

ACU is affiliated with the fellowship of the Church of Christ. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU. Oversee and execute the course planning, student scheduling, and registration for a set of programs.

Requirements

  • Knowledge of Microsoft Office Suite and enrollment management systems (i.e. Banner, Workday, Salesforce, etc.)
  • Demonstrable experience from successfully working in a team environment
  • Excellent organizational skills and ability to multi-task effectively
  • Excellent analytical, problem solving, interpersonal, customer service, attention to detail and communication skills are essential
  • Ability to handle complex and confidential information with discretion
  • Bachelor’s degree from a regionally accredited institution
  • Two years’ administrative experience required

Nice To Haves

  • Experience in a university student records, registrar, or admissions office preferred
  • Collaborative nature
  • Exceptional communication skills, both verbal and written ability to communicate with a diverse academic community
  • Desire for meaningful work and mission orientation

Responsibilities

  • Course planning & faculty need predictions
  • Student scheduling & registration execution
  • Student record support
  • Determine section needs and sizes for undergraduate courses each session
  • Manages communication with undergraduate program directors and UG registration operations manager regarding faculty needs/assignments
  • Manages scheduling and registration for students
  • Processes documentation for Academic Exceptions, Suspension Appeals, Waiver forms, Course and University Withdrawals
  • Process end-of-session responsibilities such as Low grades, Probation, Suspension, and Dismissal
  • Processes other documentation as needed for the permanent student record

Benefits

  • Some evening and weekend hours may be required
  • Limited travel may be required – locations vary and some overnight travel may be necessary
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