Academic Guide

College of St. Scholastica, Inc.•Duluth, MN

5h•Onsite

About The Position

To provide academic help and support on resources, skills, and strategies (including but not limited to time management, active studying, academic tech management, resource usage, and test-taking) for all students through multiple modalities.

Requirements

Must be a current CSS student
Minimum: Sophomore status by Fall 2026
Maintain a cumulative GPA of at least 3.5
Ability to abide by the Student Code of Conduct
Proven record of responsible decisions, punctuality, self-motivation, and organizational skills
Interest in building public speaking skills.
Excellent communication and interpersonal skills working with diverse groups of students.
Ability to work on a team.
Competence in working with Google Docs, Gmail, Excel, Microsoft Word, and other software applications.

Nice To Haves

Able to work a flexible schedule

Responsibilities

Assist students of all academic abilities with various academic concerns, learning skills and strategy improvement, time management, academic technology, and resource usage.
Create a welcoming, inclusive academic environment for students in Tower 2129 - Saints Learning Commons.
Provide direct assistance in the use of learning software, such as Google Workspace Suite, Brightspace/My.CSS, Grammarly, Read/Write, Tutor.com, etc.
Provide drop-in tutoring and answer subject-specific quick questions as able.
Support students through academic success sessions and skill-building in drop-in and appointments.
Provide synchronous and asynchronous academic skill programming for all students, including leading workshops.
Establish personal contact and rapport with students while being identified as an academic resource and role model for all students.
Understand and abide by College and program policies and procedures as a role model.
Assess and solve problems with little prep time.
Monitor and respond to the email and chat during scheduled hours and respond to communications as needed.
Conduct “class visits” and assist with publicizing services.
Implement a student needs inquiry and follow up on the results as needed.
Refer students to relevant, specific campus resources.
Keep regular and accurate records of student contacts.
Follow detailed procedures and requirements as assigned by your supervisor.
Bring students of concern to your supervisor’s attention and, when appropriate, work with the staff to resolve concerns.
Attend all shifts, training sessions, team meetings, meetings with staff, programming events, mandatory in-services, and any specific retreats or events as requested by your supervisor. These take priority over all other non-academic commitments.
Maintain regular communication with your supervisor.
During paid hours, students will work on projects as assigned by their supervisor.