Observatory Guide

Four Seasons Hotels and Resorts • Lanai City, HI

1d • $30 • Onsite

About The Position

The Four Seasons Resorts Lāna’i is looking for an Observatory Guide who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Requirements

• Successful candidate must possess legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Hawaii Driver’s Abstract and PUC Certification is required for this role
• Ability to stand for extended periods, lift up to 30 lbs., and push/pull as needed during shifts
• Strong public speaking and storytelling skills, with the ability to engage and educate diverse audiences
• Knowledge of or willingness to learn astronomy, Hawaiian wayfinding, and celestial navigation

Nice To Haves

• Additional cultural or astronomy-related certifications are preferred

Responsibilities

• Lead and facilitate nightly observatory experiences, including storytelling, cultural interpretation, Hawaiian wayfinding, and guided stargazing for group and private sessions
• Operate and oversee the safe use of a 1-meter telescope and related systems; conduct safety briefings and guide guests through celestial viewing experiences (planets, galaxies, star clusters)
• Manage observatory bookings and guest communications using internal systems (Outlook, Book4Time, Key), including scheduling, reservations, waivers, and coordination of guest preferences and flow in collaboration with resort teams
• Support internship programs, team development, and community outreach by mentoring students and assisting with training, educational events, and community nights
• Partner with Activities, Concierge, Guest Services, and Cultural teams to coordinate programming, events, guest logistics, and transportation while supporting cultural programming as scheduled
• Maintain observatory equipment (telescope, optics, cameras, software), monitor environmental conditions for optimal viewing, and assist with astrophotography and image processing to enhance guest experiences

Benefits

• Hourly Rate: $29.69
• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed