Academic Director, Vancouver

Oxford International Education Group•Vancouver, BC

1d•CA$61,800 - CA$67,000•Onsite

About The Position

The Academic Director, Vancouver will oversee and be responsible for all Operations, Academics, Compliance, and Management of the OI Vancouver school campus; Manage or Assist with Business Development and Projects for the North America division of OI; and Support or Manage any other Activities or Projects for OI North America as assigned.

Requirements

Eligibility to work in Canada
Clear background or criminal record check
Bachelor's degree in Education, TESOL, Applied Linguistics, English, or a related field.
Recognized TESL/TEFL qualification (e.g., TESL Canada, CELTA, DELTA, Trinity CertTESOL or equivalent).
Master's degree in TESOL, Applied Linguistics, Education, or a related field.
DELTA or equivalent advanced teaching qualification.
Experience overseeing daily operations of an English Language or similar school campus, including front office management, premises, and emergency response
Leading academic programs, updating and implementing curriculum and supervising instructors across multiple departments
Managing student records, orientation, progress tracking, ensuring compliance with regulatory bodies and accreditation standards
Implementing safeguarding measures, health and safety standards, and data security protocols
Experience guiding prospective students through an admissions or application process
Experience with accreditation standards (Languages Canada, ACCET, British Council, NEAS, etc., depending on location).
Experience managing academic budgets and timetabling.
Experience working with international students and multicultural teams.
Familiarity with safeguarding, student welfare, and compliance requirements.
Excellent interpersonal and customer service skills, with ability to build rapport
Strong verbal and written communication skills, including confidence presenting to individuals and groups
Experience supervising, coaching, and developing teaching staff.
Strong knowledge of curriculum development, assessment, and quality assurance.
Experience with student placement, progression, and academic support.
Strong organizational skills with excellent attention to detail
Proficiency with Microsoft Office and learning management/student information systems
Ability to work collaboratively with academic teams, faculty, and other internal stakeholders
A professional, approachable, and student-centred approach with a commitment to delivering an exceptional student experience

Responsibilities

Execute all elements of the Business Plan and budget accordingly as they pertain to the role
Meet budget and expense management requirements and policies at all times
Participate in business development initiatives, including sales trips, campus representation, and recruitment activities, with the potential to expand market presence and build strategic relationships.
Oversee management and daily operations of the Vancouver school campus
Liaise with the other Academic Directors across North America for departmental cohesion
Ensure front office automation is effective and efficient
Maintain premises in line with Oxford International Quality Standards; tidy and clutter free
Act as the main point of contact and lead response in all emergency situations involving students, staff, or the school population
Oversee education and program delivery, including all instructor duties
Provide leadership and support to all Vancouver school staff and across the company as applicable
Schedule and supervise instructors, including substitutes and specialist programs
Manage reviews, training, and professional development for instructors
Maintain up-to-date files and documentation for all instructional employees
Handle staffing needs at the Vancouver school
Oversee and Manage 24-hour hotline
Support Senior Directors with maintaining accreditations, licenses, and compliance with all regulatory requirements
Ensure safeguarding measures for students, staff, clients, and partners are implemented and followed
Monitor and implement company KPIs and Oxford International Quality Standards
Ensure compliance with local health, safety, and data security regulations
Complete all required reporting to provincial regulatory bodies, Languages Canada, and internal company stakeholders on schedule
Lead and update local and North America curriculum in collaboration with senior academic staff
Communicate curriculum changes to staff and leadership
Stay informed on ELT trends and pedagogy (e.g. CEFR, GSE)
Develop and manage schedules for instructors and students using CLASS
Notify staff and students of schedule changes, room assignments, substitute needs, and procedural updates
Post master curriculum rosters and manage student groupings and elective assignments per OI criteria
Collect and file new student rest results
Manage all aspects of Student Orientation, including materials, room prep, sessions, and teacher scheduling
Maintain comprehensive student records: test results, progress, interviews
Supervise attendance accuracy for all classes
Provide and document student counselling on academic progress, personal issues, policies, level placement, and program choices
Liase with universities and colleges for students advising, campus tours, and on-site sessions
Organize graduations, including program creation, ceremony logistics, and liaising with university reps
Maintain end-of-term records and transcript distribution
Schedule, coordinate agendas, chair, and document staff, teacher, and director meetings
Lead on pre-arrival preparation and delivery of Year-Round Groups programs
Ensure program quality and curriculum compliance, including online platforms
Oversee academic records and virtual campus management
Plan school social programs and activities
Support Junior and Group programs as needed
Assist walk-in students and handle inquiries by phone or email, providing accurate information on all available programs
Follow up with prospective students through multiple channels (phone, email, and in-person meetings) to support conversions
Guide applicants through the admissions process, including entrance and language requirements, and application completion
Ensure all applications meet ESL and Career College regulatory requirements
Represent Oxford International by promotion programs and hosting on-campus visits for prospective students, parents, and institutional partners
Conduct campus tours and liaise with faculty to ensure an engaging and informative experience