Academic Detailer Pharmacist

UnitedHealth Group•Schaumburg, IL

6d•$91,700 - $163,700•Remote

About The Position

PharmScript, part of the Optum family of businesses, partners with long-term and post-acute care facilities to supply medications to residents and patients. The Academic Detailer Pharmacist independently engages community-based physicians and medical group administrators in an educational capacity to encourage evidence-based medicine, support medication adherence, and promote lower-cost alternatives. The role works under the guidance and direction of a health plan partner and serves as a clinical liaison between health plan partners and providers. The position involves planning and documenting weekly activities, engaging prescribers through in-person and remote outreach, reviewing prescribing opportunities, analyzing program data, and reporting outcomes. It also includes maintaining client relationships, promoting national practice guidelines, contributing to reports and presentations, sharing clinical expertise, and supporting training and professional development. The position can be performed remotely from anywhere within the United States, with local travel of up to 25%. The pharmacist must safeguard confidential information and protected health information in accordance with HIPAA policies and regulations.

Requirements

Bachelor of Science in Pharmacy or PharmD.
Current and unrestricted pharmacist license.
At least 3 years of experience as a practicing pharmacist, or completion of an ASHP-accredited pharmacy residency in managed care, ambulatory care, or specialty pharmacy.
Experience analyzing and interpreting pharmacy claims data, cost drivers, and trends to identify opportunities, support decisions, and measure outcomes.
Experience working independently in a remote environment while collaborating effectively with cross-functional teams and client stakeholders.
Proficient skills in Microsoft Office and Outlook.
Ability to travel locally, up to 25%.
Demonstrated ability to work independently and take initiative.
Habitual use of metrics in daily work.
Effective phone, email, written communication, and documentation skills.
Effective organizational skills.
Effective interpersonal skills and ability to establish and build new relationships.

Nice To Haves

Solid clinical knowledge and experience collaborating with providers to recommend or promote clinically appropriate and cost-effective care.
Experience proactively contacting providers or provider offices about pharmacy recommendations and topics.
Experience driving change through collaboration with providers and their staff.
General pharmacy or PBM and medical-practice business understanding related to prescribing.
Understanding of clinical quality programs, such as CMS STAR Ratings, NCQA/HEDIS, and PQA.
Understanding of pay-for-performance programs, ACOs, and other performance- or quality-based initiatives.
Academic detailing experience.
Managed care or PBM experience.
Experience giving formal presentations.

Responsibilities

Plan weekly activities, summarize outcomes, and identify actionable items.
Engage top prescribers through face-to-face visits, telephone outreach, and fax or mail interventions, providing feedback on prescribing patterns and relevant peer benchmarks.
Review prescriber-specific opportunities to improve member care.
Develop and manage the relationship with the health plan partner through effective communication, professional acumen, and drug expertise.
Use marketing and consultation techniques to promote national practice guidelines for clinical effectiveness and safety.
Participate in developing comparative reports on prescribing practices and outcome reports tracking intervention success.
Analyze data to track and trend program impact and identify opportunities to improve the program.
Respond to internal and external business needs with a high level of urgency.
Disseminate health plan partner training and materials to practices, including handouts, provider reports, and other collateral.
Provide monthly progress updates at health plan partner meetings and annual presentations of activities and outcomes.
Provide data and feedback to help change provider behavior and achieve results.
Build collaborative, trusting relationships with providers and serve as a clinical liaison between providers and health plan partners.
Maintain confidentiality and safeguard protected health information in accordance with HIPAA policies and regulations, including when information is accessed or taken outside the office.
Contribute insights, best practices, outcomes, challenges, and opportunities to staff meetings, quality workgroups, client discussions, and departmental initiatives.
Support training, mentoring, and professional development by developing and delivering educational content and sharing expertise.
Serve as a clinical resource for provider engagement initiatives, support client priorities, and contribute to departmental goals and OptumRx's broader clinical strategy.