Academic Counselor-1

University of Washington Medical CenterSeattle, WA
$60,000 - $66,000Hybrid

About The Position

The College of Arts & Sciences has an outstanding opportunity for College Advisor to join their team. As an Academic Counselor (College Advisor) in the College of Arts & Sciences, you will provide professional, high-impact academic advising to undergraduate students across a portfolio of Arts & Sciences units. Reporting to the Senior Director of Academic Services, the Academic Counselor is responsible for guiding students in exploring academic pathways, navigating policies, and making timely progress to degree and contributing to college-wide advising initiatives aligned with the Dean’s priorities and student success goals. This role is primarily office-based with extensive interaction across campus. Requires flexibility for evening/weekend events, university-wide meetings, and student engagement activities. Telework options are available. The salary information provided below is for a full-time position.

Requirements

  • Bachelor’s degree (or equivalent experience) in a relevant field.
  • Minimum two years of academic advising, student affairs, or equivalent experience in a higher education setting.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to work both independently and collaboratively in a rapidly evolving context.
  • Strong organizational skills and attention to detail.
  • Experience with data entry and basic reporting, including organizing student or client information and tracking progress.
  • Demonstrated familiarity with, and ability to adopt and implement diverse technology, communications and social media platforms and applications.
  • Ability to maintain confidentiality and exercise sound professional judgment in compliance with FERPA

Nice To Haves

  • Experience advising diverse populations within a liberal arts and sciences domain.
  • Familiarity with University of Washington academic systems and policies (e.g., DARS, SDB, EARS).
  • Experience managing student communications and outreach.
  • Experience with student orientation, recruitment events or student engagement programming
  • Demonstrated interest in improving student services through process evaluation, resource development, or technology use.
  • Demonstrated follow-through and initiative in producing timely, high-quality work in a dynamic environment

Responsibilities

  • Advise prospective, current, and returning undergraduate students on university and college requirements, course planning, degree progress
  • Guide students through major and minor exploration including admissions criteria and timelines
  • Direct students to accurate information about programs, curriculum, and policies
  • Help connect students with campus resources and refer appropriately for academic and personal support
  • Track student satisfactory progress and provide proactive outreach and communications in accordance with college policies
  • Assist students facing administrative challenges such as registration holds, petitions, enrollment issues, leaves of absence, and reinstatement, refer as needed
  • Review and process graduation applications
  • Monitor academic progress using institutional tools including DARS, SDB, and related systems
  • Maintain advising records and communications in compliance with FERPA and institutional standards
  • Manage ongoing communications to current students in assigned majors on topics such as registration deadlines, policy updates, and advising resources
  • Provide counsel to the advising team and college leadership on patterns or structural barriers affecting student progression
  • Contribute to developing advising content for student communications including listserv announcements, email messages, and advising guides
  • Participate in undergraduate recruitment and yield events, transfer orientations, new student orientations, and admitted student days
  • Conduct prospective student advising and represent assigned departments at campus events including information sessions and major exploration programming
  • Support additional student-facing programming and events in alignment with departmental and college priorities as assigned
  • Collaborate with advisers and offices across campus to provide coordinated advising support
  • Maintain liaison relationships with CAS academic units and campus offices including OMAD, the Office of the Registrar, New Student and Transfer Programs, and Undergraduate Academic Advising
  • Participate actively in college-wide advising team meetings, professional development programming, and cross-unit initiatives
  • Support advising data, communications, policy implementation, and process improvement projects as directed by College leadership
  • Contribute to special student populations, initiatives or college priorities that arise in alignment with the College’s advising goals and the evolving needs of the unit
  • Contribute to the development of shared advising tools, resources, and practices

Benefits

  • Opportunities for professional growth and development
  • A collaborative and supportive work culture
  • Meaningful work supporting student persistence, timely graduation, and academic excellence in a world-class public research university.
  • A collaborative professional academic services community that values professional judgment, adaptability, and thoughtful innovation in student services.
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