Academic Counselor (WFH)

Interval Personalised Learning Platform
Remote

About The Position

Contact prospects to generate student assessments from business leads. Schedule and conduct assessment sessions with students and parents to help them choose the best products/courses and convince them to convert into admissions. Prepare, interpret, and analyse assessment reports to derive actionable insights. Understand client requirements and guide them in choosing the best course from our portfolio. Assist parents and students over the phone, addressing their information needs. Collect feedback from parents, students, and trainers to continuously improve our services. Process student data to generate new business prospects through client referrals. Support the department manager in executing day-to-day operations effectively.

Requirements

  • Ability to contact prospects and generate student assessments from business leads.
  • Skills to schedule and conduct assessment sessions with students and parents.
  • Proficiency in preparing, interpreting, and analysing assessment reports.
  • Capability to understand client requirements and guide them in choosing the best course.
  • Experience in assisting parents and students over the phone.
  • Ability to collect feedback from parents, students, and trainers.
  • Skills in processing student data to generate new business prospects.
  • Capability to support the department manager in daily operations.

Responsibilities

  • Contact prospects to generate student assessments from business leads.
  • Schedule and conduct assessment sessions with students and parents to help them choose the best products/courses and convince them to convert into admissions.
  • Prepare, interpret, and analyse assessment reports to derive actionable insights.
  • Understand client requirements and guide them in choosing the best course from our portfolio.
  • Assist parents and students over the phone, addressing their information needs.
  • Collect feedback from parents, students, and trainers to continuously improve our services.
  • Process student data to generate new business prospects through client referrals.
  • Support the department manager in executing day-to-day operations effectively.
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