Academic Coordinator (part-time)

Bristol Community College • Fall River, MA

13d • Hybrid

About The Position

Bristol Community College is an exciting place to work, learn, and grow! Bristol is dedicated to fostering an inclusive environment with a rich diversity of beliefs, cultures, languages, abilities, and lifestyles. Committed to enriching its educational experience through a supportive community, Bristol actively encourages candidates of all backgrounds to apply and achieve our vision of advancing a vibrant, diverse community through education, learner by learner. If you share a passion for helping students succeed and enjoy working in a community of innovative, inclusive, and collaborative colleagues, Bristol is the place for you! As a Commonwealth of Massachusetts employer, Bristol offers a comprehensive compensation and benefits package, including health, dental, life, long-term disability, retirement and paid time off (vacation, personal, sick, and holiday pay). We also offer tuition waiver discounts at the Commonwealth's public higher education institutions. More information can be found on our Benefits website.

Requirements

• Minimum of a Master's degree in Education, Counseling, Sociology, or a closely related field, such as student personnel or higher education.
• Minimum of five years of experience and/or training that includes academic advisement, academic placement, counseling, career development, or program/project management.
• An equivalent combination of education, training, and experience shall be considered.
• Demonstrated proficiency with Microsoft Office 365 business software (Outlook, Word, Excel, and PowerPoint).
• Strong written and verbal communication, including interpersonal skills.
• Demonstrated understanding of higher education principles, practices, and procedures.
• Ability to work occasional evening hours and weekends during established peak periods.
• Reliable transportation in order to travel to and from meetings, trainings, or worksites as required.
• The ability to work effectively with a diverse student body, faculty, and staff.

Nice To Haves

• Related experience piloting or implementing innovative strategies related to academic advising, tutoring, or student support.
• Professional experience working with student information systems, including but not limited to Banner, Degree Works, and EAB Navigate 360.
• Demonstrated experience supporting underserved and educationally disadvantaged populations, as well as students in need of developmental education.
• Ability to communicate in a language in addition to English.

Responsibilities

• Provide advising and registration support to students during on call advising, serving students assigned to an advising center or another advisor who may be unavailable including at other Bristol locations.
• Educate students about program, degree, and transfer requirements
• Provide information about advising-related technology including My Bristol, DegreeWorks, Banner, EAB Navigate and the Bristol Website
• Assist students in registering, adding, dropping, and withdrawing from courses
• Conduct degree audits for students using DegreeWorks
• Assist students who are not making Satisfactory Academic Progress (SAP)
• Educate students about Bristol's SAP policy
• Create and submit academic plans
• Assist students in building realistic and attainable academic plans that focus on persistence and completion
• Engage students in conversations around academic goal setting
• Work with students to develop individualized academic plans
• Review academic plans and goals with students each semester
• Encourage and support students' personal and professional development, including helping them connect with campus resources to meet their needs holistically
• Collaborate with colleagues from across the college to ensure a thorough understanding of resources available to students and make referrals accordingly
• Maintain professional knowledge of all enrollment-based functions and provide information to students about various enrollment information, including but not limited to Admissions, Testing, Financial Aid, Student Accounts, and Transfer
• Assist students with identifying barriers to program completion, and connecting with appropriate resources
• Assist students in obtaining academic support services, including but not limited to referrals to faculty, tutoring, and the Writing Center as appropriate
• Refer students experiencing personal difficulty to appropriate resources on campus and/or off-campus
• Provide advocacy to students and assist them through a variety of college processes including but not limited to extended absences, late withdrawals, and institutional waivers
• Provide outreach and coordinated care in response to early alerts & progress reports for faculty-advised students & students without an advisor.
• Perform administrative tasks associated with advising activities.
• Collect, organize, and report meaningful data to illustrate trends and inform decisions
• Maintain and update student files, including but not limited to writing and maintaining notes in EAB Navigate, Banner, and other Bristol software systems
• Maintain and share professional knowledge in applicable areas including but not limited to national trends and promising practice within advising.
• Provide training workshops to faculty, staff, and the college community related to proactive advising as needed
• May participate in professional organizations and training within and outside the College as requested and/or as needed
• Participate in advising and registration activities during extended registration periods and recruitment/enrollment events including, but not limited to, Admitted Students Day, registration events, and Bristol EXP.
• Operate a computer and utilize college technology including but not limited to Microsoft Office applications (Outlook, Work, Excel, PowerPoint, etc.), Microsoft Teams, Avaya software phone and voicemail, My Bristol, Banner, Argos reporting, DegreeWorks, Maxient, EAB Navigate 360 and Dynamic Forms.
• Maintain updated appointment calendar in Outlook
• Check and respond to all email and voicemail in a timely manner
• Regularly access key advising reports and data to inform advising practices
• Use data and reporting to proactively identify students in need of additional support services
• Attend and participate at Advising & Success, division, and all-college meetings, as well as related meetings assigned by the Director or Associate Directors.
• Perform assigned responsibilities at all Bristol locations, including some nights and weekends, during peak periods, to reflect student and family needs.
• Ensure compliance with all College policies as well as local, state, and federal laws and regulations.
• Perform other related duties as assigned, consistent with the Collective Bargaining Agreement.

Benefits

• health
• dental
• life
• long-term disability
• retirement
• paid time off (vacation, personal, sick, and holiday pay)
• tuition waiver discounts at the Commonwealth's public higher education institutions

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level