Academic Coach, Veterans Student Support Services

Santa Fe College Employees•Gainesville, FL

1d•Onsite

About The Position

Student Support Services (SSS) at Santa Fe College (SF) is a program designed to help students succeed by assisting them in navigating the different aspects of college life. SERVE for Veteran Students is one of the Federal TRIO programs funded by the U.S. Department of Education to identify and provide services to students from disadvantaged backgrounds. SF’s SERVE program is designed to identify, select, enroll, retain, serve, and assist veterans who are low-income, first-generation college students, and/or individuals with disabilities to increase retention, graduation, and transfer rates of SF students who meet the program eligibility requirements. The Academic Coach is responsible for identifying and selecting program participants and for encouraging students throughout their college experience. The Academic Coach helps students successfully graduate from college by providing personalized coaching, mentoring, academic advisement, tutoring, financial literacy, transfer advising, study skills development, and career development. This position is funded by either a grant or another donor-funded source external to the college. Should the funding provided by these special sources be reduced or eliminated, employees will be given as much notice as possible.

Requirements

A bachelor's degree in education, psychology, social work, or a related field OR an associate's degree in education, psychology, social work, or a related field and two (2) years of experience as a TRIO Academic Coach
one (1) to two (2) years of experience in TRIO, SSS, Student Affairs, or similar programs targeting Veteran students
demonstrable familiarity with military experiences
A criminal background check will be conducted.
Applicants must have a valid Florida Class E Operator (driver’s) license and be authorized to drive for the college.

Nice To Haves

A master's degree in education, psychology, social work, counseling, or a related fields with three (3) years of professional experience.
Demonstrated success in overcoming barriers similar to those of the project's target population or experience in working with this population
case management, educational advising, recordkeeping, documentation, and project evaluation experience
strong communication skills and technological skills.

Responsibilities

Collaborates with the Coordinator to identify, recruit, and select eligible participants, adhering to student eligibility as per the program.
Provides ongoing academic and career advisement, coaching, and mentoring, which includes assisting students in choosing career paths, programs of study, classes, and colleges to support persistence, retention, and completion.
Facilitates academic guidance, tutoring, study skills development, financial assistance and literacy, and transfer pathways, which includes assisting students with completing transfer applications and financial aid forms.
Tracks, monitors, and maintains accurate records of student academic progress with periodic checks of transcripts and other materials.
Responds to at-risk reporting with appropriate student outreach, referral, and follow-up.
Facilitates supplemental instruction, including programming in CANVAS, arranges transfer and cultural visits, and develops resources for program students.
Assists the Coordinator with budget and program support responsibilities as needed.
Partners with the Coordinator and applicable staff in conducting research related to project evaluation and assists with providing assessment data for annual reports, consultant visits, and grant submissions.
Provides outreach to students through class presentations, college events, and other initiatives, some of which may include night and/or weekend commitments.
Develops and maintains professional relationships with SF departments, University of Florida, and community constituents.
Works closely with peers and internal departments to effectively and holistically serve program students.
Engages in ongoing professional development to maintain currency in the field.
Keeps a record of operating procedures and may share position specific knowledge, including use of collegewide ERP and related system processes, by providing guidance on standard operations and established departmental procedures as needed.
Provides service to the college through participation in events, committees, and other college activities.
Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
Strictly honors the privacy, security, and confidentiality of records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
Provides service excellence through courteous, informed, accessible, and professional engagement.
Performs other duties as assigned.