Academic and Student Life Success Coach

Universities of WisconsinWausau, WI
Hybrid

About The Position

Reporting to the Campus Executive, this position will support Wausau students through coordinating student life activities and providing academic coaching. This position will be responsible for recruitment/admissions events coordination, student government advising, student club/organization administration, and registration support. This position will also provide recruitment and admissions support for first-year, transfer, and non-degree seeking students. This position requires excellent written and oral communication, exceptional customer service, and the ability to work well with detailed information. In Fall 2026, the UWSP at Wausau campus will relocate to Northcentral Technical College in Wausau. This position will start on the current Wausau campus and then shift to the new location at NTC.

Requirements

  • Excellent customer service skills.
  • Experience in fast-paced office environment.
  • Excellent written, oral and interpersonal communication skills.
  • Excellent organizational, collaborative, and problem-solving skills.
  • Excellent attention to detail.
  • Ability to learn and adapt to new technologies quickly.
  • Ability to work effectively with customers and staff from diverse backgrounds.

Nice To Haves

  • Experience in higher education

Responsibilities

  • Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums
  • Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities
  • Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
  • Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
  • Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision

Benefits

  • Eligible Universities of Wisconsin employees receive an excellent benefits package.
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