About The Position

The Academic Affairs Operations Coordinator helps organize and maintain accurate learner information throughout the academic lifecycle. The role partners with academic institutions, technology teams, operational leaders, and other health system teams to ensure learner information is collected, maintained, and available when needed. The position supports learner rosters and access, academic affiliation and rotation information, data quality, reporting, and process improvements. It also explores AI-enabled tools to streamline data collection, reporting, analytics, and workforce intelligence. This role helps Academic Affairs understand its learner pipeline, strengthen partnerships with academic institutions, and create smoother processes for students and learners preparing for healthcare careers.

Requirements

  • Bachelor’s degree in a related field.
  • At least 1 year of experience managing data-related projects involving systems thinking, research, or analysis.
  • Strong data management, mining, organization, and analytical skills.
  • Confidence working with Microsoft Office, information systems, and data management tools.
  • Ability to maintain accuracy while managing large and complex sets of information.
  • Strong communication and relationship-building skills.
  • Ability to turn complex information into clear reports and insights.
  • Problem-solving mindset and willingness to recommend new and innovative solutions.

Nice To Haves

  • Experience using AI-enabled tools such as ChatGPT, Claude, or Gemini to improve data management and analytics.
  • Experience using AI-enabled tools to streamline data collection, integration, reporting, or analytics.

Responsibilities

  • Manage and maintain accurate learner data throughout the academic lifecycle.
  • Partner with affiliated schools and academic programs to collect required learner information and meet critical deadlines.
  • Maintain real-time learner rosters and help ensure learners receive appropriate access based on their roles and rotations.
  • Organize, standardize, and improve data collection processes across Academic Affairs.
  • Use data management and analytical tools to extract, organize, validate, and analyze information.
  • Maintain academic affiliation agreements, expiration dates, rotation sites, and contracted learner information.
  • Collaborate with IT, Organizational Development, operational leaders, and academic partners to improve learner processes.
  • Identify data quality issues and opportunities to make learner operations more efficient.
  • Support reporting and analysis that provides insight into academic operations and learner pipelines.
  • Explore AI-enabled tools to streamline data collection, reporting, analytics, and workforce intelligence.
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