Academic Affairs Coordinator

UNC-Chapel HillChapel Hill, NC

About The Position

The Academic Affairs Coordinator provides student-centered support and administrative services for the School of Government, with primary responsibility for the Law, Government, and Public Service undergraduate minor. Serving as a primary point of contact for prospective and current students, the position delivers accurate program information and guidance on requirements, course selection, and academic processes, and connects students with faculty advisors and campus partners as appropriate. The Academic Affairs Coordinator supports recruitment and admissions related activities for the undergraduate minor, including outreach, prospective student engagement, enrollment tracking, and assessment of recruitment outcomes. The position coordinates onboarding, registration, enrollment management, and annual course scheduling in collaboration with faculty, academic units, and campus partners. In addition, the Academic Affairs Coordinator supports academic affairs operations for all School of Government undergraduate and graduate programs through administrative coordination, data tracking and reporting, student support, and the planning and execution of academic and cocurricular events and programs that promote student engagement and program effectiveness and efficiency.

Requirements

  • Experience providing student-facing customer service, student services, or administrative support in an academic or related setting.
  • Demonstrated ability to manage multiple priorities, coordinate deadlines, and maintain accurate records with strong attention to detail.
  • Strong written and verbal communication skills, including the ability to explain processes clearly and respond professionally to inquiries.
  • Proficiency office software (e.g., Microsoft Word, Excel, Outlook, Teams) and ability to learn student information systems and scheduling tools.

Nice To Haves

  • Experience in a student-facing role within higher education, including admissions and recruiting support, providing direct guidance to prospective and current undergraduate and/or graduate students.
  • Experience planning and delivering student services-related events and activities (e.g., recruitment events, marketing/outreach initiatives, and admissions programming), including logistics and communications.

Responsibilities

  • Provide student-centered support and administrative services for the School of Government, with primary responsibility for the Law, Government, and Public Service undergraduate minor.
  • Serve as a primary point of contact for prospective and current students, delivering accurate program information and guidance on requirements, course selection, and academic processes.
  • Connect students with faculty advisors and campus partners as appropriate.
  • Support recruitment and admissions related activities for the undergraduate minor, including outreach, prospective student engagement, enrollment tracking, and assessment of recruitment outcomes.
  • Coordinate onboarding, registration, enrollment management, and annual course scheduling in collaboration with faculty, academic units, and campus partners.
  • Support academic affairs operations for all School of Government undergraduate and graduate programs through administrative coordination, data tracking and reporting, student support.
  • Plan and execute academic and cocurricular events and programs that promote student engagement and program effectiveness and efficiency.
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