Academic Advisor - Elkhorn

Gateway Technical College•Elkhorn, WI
•Onsite

About The Position

Gateway Technical College is hiring one full-time Academic Advisor at its Elkhorn Campus. The advisor supports students from enrollment through completion by providing comprehensive academic advising, educational planning, and individualized guidance. The role helps students understand program requirements, develop academic plans, navigate institutional processes, and connect with resources supporting academic, personal, transfer, and career goals. Through proactive relationship-building, case management, problem-solving, and collaboration with faculty and campus partners, the advisor identifies and addresses barriers to student success and supports persistence, retention, and completion. The position is in Student Affairs / Learning Resources and Student Services and reports to the Director, Academic Advising and Career & Employment Services. It is full-time and exempt. Flexibility is required to work day, evening, and weekend hours based on operational, event, and student needs; at least one evening shift is required each week. Travel is required across Gateway campus locations and to external partner sites, including high schools, community organizations, and business or industry partners. Reliable transportation is required. The annual salary is $63,499–$65,628. The application closing date is November 8, 2026, at 11:59 p.m. Central. Candidates must be legally authorized to work permanently in the United States; visa sponsorship is unavailable. Employment is contingent on successful completion of a background check.

Requirements

  • Bachelor’s degree in Education, Counseling, Social Science, Social Services, or a related field.
  • Two years of higher education experience providing academic advising, student support services, case management, counseling, or related services.
  • Demonstrated experience supporting individuals through goal setting, planning, problem-solving, and connecting them to appropriate resources or services.
  • Strong organizational, communication, and interpersonal skills, including the ability to manage multiple priorities, maintain accurate documentation, and build effective relationships with diverse populations.
  • Ability to interpret policies, procedures, and requirements while exercising sound judgment and providing accurate guidance.
  • Legally authorized to work in the United States on a permanent basis; employment eligibility verification is required at hire and visa sponsorship is unavailable.
  • Successful completion of a background check.
  • Flexibility to work day, evening, and weekend hours based on operational, event, and student needs, including at least one evening shift each week.
  • Ability to travel across Gateway campus locations and to external partner sites.
  • Reliable transportation.

Responsibilities

  • Provide comprehensive academic advising on programs of study, degree requirements, course sequencing, scheduling, transfer opportunities, career pathways, and strategies for successful completion.
  • Develop individualized academic plans aligned with students’ goals, program requirements, academic progress, and career objectives.
  • Build ongoing relationships with assigned student populations through appointments, group advising, outreach, and proactive communication.
  • Help students navigate college processes, policies, and resources through clear information, referrals, and connections to campus and community services.
  • Monitor student progress and provide proactive outreach, intervention, and case management for students experiencing academic, personal, or enrollment barriers.
  • Collaborate with faculty, academic leadership, Student Success teams, Financial Aid, Career Services, the Registrar, and other campus partners to coordinate student support.
  • Promote student advocacy, self-awareness, and informed decision-making.
  • Analyze student records, goals, circumstances, and challenges to make academic-planning and student-success recommendations.
  • Interpret and apply institutional policies, procedures, academic requirements, transfer guidelines, and graduation standards.
  • Evaluate academic barriers, registration challenges, and student concerns to identify solutions that balance student needs with institutional requirements.
  • Assess student progress and determine appropriate outreach, intervention, referrals, or support strategies.
  • Use sound judgment when handling confidential student information in accordance with FERPA and institutional expectations.
  • Maintain accurate records of student interactions, academic plans, outreach, referrals, and advising activities in designated systems.
  • Review student records, transcripts, placement information, academic progress, and program requirements to support advising and enrollment planning.
  • Use advising technologies, student information systems, CRM platforms, and other tools to track progress, document interactions, and support retention initiatives.
  • Manage student appointments, calendars, outreach activities, and administrative processes supporting accessible advising services.
  • Maintain current knowledge of assigned academic programs, admission requirements, curriculum changes, transfer agreements, and institutional resources.
  • Support enrollment initiatives, registration activities, orientations, student events, and other activities promoting student access and success.
  • Participate in department initiatives, student-success projects, enrollment campaigns, and process-improvement activities.
  • Collaborate with academic departments and student-service areas to improve advising practices, student engagement, and completion outcomes.
  • Participate in committees, advisory groups, and cross-functional teams; support new advising practices, technologies, processes, and student-success initiatives.
  • Participate in professional development related to advising, student-success strategies, institutional policies, and higher education trends.
  • Support training and mentoring of peer advisors, student employees, or other assigned support resources, as applicable.
  • Participate in college events, committees, and special projects, and perform other duties as assigned.
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