Academic Advisor I-II

Texas A&M - Corpus Christi•Corpus Christi, TX

1d•Onsite

About The Position

Texas A&M University - Corpus Christi (TAMU-CC) is a vibrant university, recognized as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI), serving approximately 11,000 students. The university employs over 1,400 full-time and 2,000 part-time staff and offers a wide range of undergraduate and graduate degrees. Located on a beautiful 240-acre island campus on Corpus Christi Bay, TAMU-CC boasts modern facilities and is part of the Texas A&M University System. The Academic Advisor I-II position plays a crucial role in student retention by providing academic guidance, assisting with course selection and registration, and connecting students with university resources. The role involves interpreting academic requirements, monitoring student progress, and fostering student success through proactive advising and intervention strategies.

Requirements

Bachelor’s degree (for both Academic Advisor I and II).
Two (2) years of experience advising students in higher education or related experience (for Academic Advisor II).
Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.), databases, and spreadsheets.
Strong active listening, written, and verbal communication skills.
Ability and willingness to work as a team member and to work independently.
Demonstrated initiative and follow-through skills; tact, diplomacy, and judgment in dealing with students, parents, faculty, and administrators.
Detail-oriented and demonstrated ability to multi-task in a fast-paced environment.
Ability to work beyond normal office hours including evening and/or weekends.
Ability to lead students in developing a sense of purpose and belonging while developing their educational and personal goals.
Ability to use student information systems, degree planning, and degree audits.
Ability to multitask and work cooperatively with others, present information clearly and concisely, work with sensitive information and maintain confidentiality.
Proficient analytical, interpersonal, and organizational skills.

Nice To Haves

Bachelor’s degree or higher in Business Administration, Marketing, Finance, Accounting, Management, or related field of study (Preferred for both Academic Advisor I and II).
Up to One (1) year of experience advising students in higher education (Preferred for Academic Advisor I).
Three (3) years of experience advising students in higher education (Preferred for Academic Advisor II).
Experience with Banner, Argos, Starfish, Laserfiche, and Degree Works (Preferred for both Academic Advisor I and II).
Demonstrated knowledge of developmental academic advising methodologies (Preferred for both Academic Advisor I and II).
Attend and/or present at the national conference (i.e., NACADA, TEXANN, Texas Success Conference, etc.) and implemented applicable best practices across the unit.

Responsibilities

Provides academic advising for students grounded in tenets of practice outlined by the National Association of Academic Advising (NACADA) and appropriate academic advising and student development theories.
Advises for course selection, registration, academic planning, career and educational goal-setting, appropriate resources, transitioning to the university, and retention issues.
Documents student advising outcomes adequately to meet department and institutional disclosure guidelines and aid in subsequent advising activities.
Advises in both group and individual settings with current and prospective students.
Performs appointment preparations including, but not limited to, reviewing all accessible academic records for accuracy and appropriateness of course work, communicating with academic departments for major-specific transfer equivalencies, and requesting the posting of approved transfer courses.
Processes academic forms and follows up on processed forms to ensure that the student's record accurately represents the student's chosen major, minor, concentration, and catalog year.
Interprets State, University, and college policies and procedures.
May travel to national and/or regional advising conferences; may be required to work beyond normal office hours including evening and/or on weekends.
Advocates for student needs associated with their educational and academic program.
Clearly communicates accurate and timely information to students and interprets institutional, general education, and major requirements per the university catalog.
Exhibits strong, active listening skills.
Helps students develop a realistic self-perception and successful transition into the university and helps them to establish realistic goals for future endeavors.
Monitors academic progress and implements intervention strategies for students who receive academic alerts or who need assistance in maintaining or improving their academic standing.
Directs students to resources, programs, and services on campus when it is appropriate to do so.
Helps students integrate information so that they may make well-informed academic decisions.
Works to establish a partnership with students that will guide them efficiently through their academic program.
Monitors students advising requirements: Notifies students of academic and faculty advising requirements when certain conditions have or have not been met.
Maintains accurate and complete student file documentation.
Prepares for and participates in on- and off-campus recruiting activities.
Prepares for, presents, and advises at first-year student orientations.
Supports retention efforts include using Starfish and requiring probationary and returning suspension students to schedule an appointment and discuss university guidelines and expectations at the undergraduate levels.
May lead workshops, seminars, and other student engagement activities across campus.
Maintains a professional and cordial liaison with administrators, faculty, staff, students, and other involved constituents concerning advisees and program.
Tracks and obtains documents needed for potential and current students from other constituencies on campus.
Collaborates with members of the campus community in student retention initiatives.
May serve in appropriate committees to advocate for students.
May conduct research on topics within the field of academic advising and attend activities for professional development.
Attends TAMU-CC Commencement ceremonies.
Complies with all state, system, and university policies, regulations, rules, procedures, guidelines, and directives in a timely manner and adheres to confidentiality policies (FERPA).
Performs other duties as assigned.
May supervise projects (Academic Advisor II).
Leads workshops, seminars, and other student engagement activities across campus (Academic Advisor II).
Leads and oversees special projects specific to the academic college or advising center (Academic Advisor II).
May provide reports and data analysis of advising initiatives and special populations (Academic Advisor II).
Mentors and builds strong relationships with other advisors (Academic Advisor II).

Benefits

Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value). Up to 83% of premium covered by the university: Employee and Spouse, Employee and Children, Employee and Family coverage
Dental & Vision
Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
DUAL CAREER PARTNER PROGRAM
ON-CAMPUS WELLNESS OPPORTUNITIES
Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
Tuition Benefits: Public Loan Forgiveness
Book scholarships
100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
Voluntary Tax Deferred Account/Deferred Compensation Plan
Time Off: 8+ hours of vacation paid time off every month.
8 hours of sick leave time off every month.
8 hours of paid time off for Birthday leave.
12-15 paid holidays each year.