Academic Advisor

Northeastern University•Oakland, CA

7d•Onsite

About The Position

Under the supervision of the Director of Global Undergraduate Academic Advising, this position delivers student-focused academic advising to undergraduate students enrolled in pathway programs offered on Northeastern network campuses, including identifying students’ interests, abilities, and academic goals. Academic Advisors working with undergraduate students attending a Northeastern undergraduate pathway program will be responsible for general program advising across the portfolio of degree programs offered and work in partnership with the advising units from each program’s home college on the Boston campus. Academic Advisors assist in identifying struggling or at-risk students, including making appropriate referrals to other college resources; provide schedule-building support, registration assistance, add/drop or withdrawal assistance, and major declaration guidance; maintain detailed student records; participate in recruitment activities, programs, and initiatives, including providing advising information to prospective students and orientation advising; participate in departmental and committee meetings as appropriate for supporting assigned students; develop and coordinate relationships with various offices on campus to better serve students; and facilitate multiple sections of the Introduction to College course. The Academic Advisor works to foster a welcoming, nurturing, and inclusive environment for all undergraduate pathway program students.

Requirements

Bachelor's degree
2–3 years of relevant professional experience
Experience working with diverse student populations
Excellent oral and written communication skills
Understanding of educational requirements and advising processes
Demonstrated technology proficiency with various software applications
Strong organizational skills
Experience working as part of a team

Nice To Haves

Master's degree in Higher Education, Counseling, Social Work, or another relevant field

Responsibilities

Partner with academic advising units on the Boston and other global campuses to perform general advising duties and provide academic advising support for the undergraduate pathway program student population in alignment with best practices in student support
Use the early alert system to track and conduct outreach to at-risk students
Maintain documentation of interactions with students, accurate student records, and monitor academic progress
Participate in committees related to advising
Teach sections of Introduction to College
Collaborate with undergraduate academic advising units on the Boston campus to develop new course modules and teaching methods, where appropriate
Monitor attendance and grades for all sections
Submit progress reports as needed
Collaborate with assigned campus departments and offices in liaison roles, including the Registrar, the Office of Global Services, and WeCare
Participate in committees related to advising
Support Admissions efforts and events as needed