Academic Advisor

Indian River State College•Port St Lucie, FL

About The Position

At Indian River State College, you’ll do more than just build a career—you’ll have the opportunity to make a meaningful impact by supporting our students, staff, and faculty. In return, we offer a comprehensive benefits package designed to promote your well-being, secure your future, and enhance your work-life balance. Comprehensive Health Coverage We prioritize your health with Medical, Dental, Vision, Flexible Spending Plans, Employee Assistance Program (EAP), Life insurance and Supplemental plans to help you stay physically and mentally well with access to essential wellness resources. We offer PPO and HMO plans with an affordable cost. (PPO/HMO option with $50 per month for individual coverage and $180 per month for family coverage) Retirement Plans for a Secure Future Plan for a bright future with our robust retirement options, rarely matched in the private sector. Secure your financial future with state retirement options through the Florida Retirement System (FRS) and additional investment opportunities like tax-deferred annuities and Roth 403(b) plans. Generous Paid Time Off Enjoy a healthy work-life balance with ample vacation, personal, and sick leave. Recharge and return to work refreshed and motivated. Employee Discounts : Enjoy exclusive discounts on various services, including tickets to popular attractions in the area. Professional Growth Opportunities Build your career with purpose by engaging in meaningful projects and professional development opportunities. Indian River State College provides the tools and support needed to help you reach your full potential. The Role: Academic Advisor At Indian River State College, we believe in the power of personalized guidance to shape the future of our students. As an Academic Advisor, you'll be at the forefront of empowering individuals to navigate their academic and personal journeys successfully. Why You'll Love It Here: Innovative Environment : Join a dynamic team that embraces creativity and encourages out-of-the-box thinking. Impactful Work: Be a driving force in shaping the future of our students, one piece of advice at a time. Culture : Work alongside a diverse and passionate group of individuals who believe in the power of support. What You Bring: Passion : A genuine desire to see others succeed and a knack for turning aspirations into action. Communications Skills : Stellar verbal and written communication skills to connect with individuals from all walks of life. Personalized Guidance : Provide one-on-one advising sessions to students, offering support in academic planning, goal setting, and career exploration. Collaborative Partnerships: Foster strong relationships with faculty, staff, and external organizations to enhance the overall advising experience. Student Advocacy: Advocate for the needs and concerns of students, ensuring a supportive and inclusive environment for all. Join us in creating a community where every student is guided, supported, and inspired to reach their full potential. Indian River State College is not just an institution; it's a pathway to success! If this sounds like you, apply and showcase your advising superpowers. The journey to success begins with you! JOB SUMMARY: Under minimal supervision, this position provides academic and personal guidance for a caseload of applicants to the College from their admission through to completion. Duties include: promoting and managing progression, course success, retention, completion, post-graduate success, and student satisfaction; utilizing the College’s River Support retention resources and other indicators of progress to assist students and faculty toward course and degree/certificate completion goals.

Requirements

Bachelor’s degree in a discipline related to education and/or student services (Master’s degree preferred); two (2) years of related work experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Knowledge of student services, including managing, tracking, and supporting a significant student caseload from enrollment through degree/certification completion.
Knowledge of intrusive advising.
Knowledge of one-stop enrollment incorporating registration, financial aid, admissions, and similar support.
Skill in organizing, time management, and prioritizing.
Skill in working with Microsoft Office and Windows based applications including using a student information system.
Skill in developing and delivering presentations.
Ability to provide accurate and sound academic and career advice.
Ability to be flexible, be creative in problem solving, maintain confidentiality, use sound judgement, collaborate with others, apply initiative, work independently as well as with others, provide sound advice, be discrete, and be self-motivated.

Nice To Haves

Master’s degree preferred

Responsibilities

Guides assigned caseload of students and walk-in students with program selection, program planning, and enrollment information and assistance.
Completes an individualized Student Success Plan for every student in the assigned caseload, assists with registration for classes, filing for financial aid, or billing issues; closely monitors and actively supports each student’s progression toward degree/certificate completion; and verifies and updates students on degree requirements.
Provides extensive support to students in the planning and achievement of educational and career goals; reaches out to students who are falling behind in coursework; assists with transfers of study; and enhances student awareness of educational resources.
Assists with processing of student admission, registrations, and payments as needed.
Follows up regularly with every student in the assigned caseload to identify and resolve any barriers to success; works to solve issues related to student success, including referrals to resources within and outside of the College and tracking to ensure positive outcomes.
Reviews reports and updates Student Success Plans.
Assists with recruitment activities, including evenings and weekends, to meet College enrollment goals; assists with off-site registrations and Dual Enrollment.
May also greet walk-in students; provide support in utilizing social media for various communication and promotional reasons; participate in Workday testing; and work on various projects.
Works a flexible schedule to meet the needs of the students and the College (peak registration and weekends), including one evening per week and extended hours during peak registration.
Completes all other duties and responsibilities as assigned.