Academic Advisor

University of Hawaii•Honolulu, HI

13d•Onsite

About The Position

The Academic Advisor independently manages an assigned caseload of student-athletes and provides comprehensive guidance on degree requirements, course selection, registration, academic policies and procedures, academic options, and progress toward degree. The advisor interprets University, college or school, major, NCAA, and conference requirements in light of individual circumstances, monitors academic progress and eligibility, identifies potential difficulties, and coordinates appropriate interventions and support services. The role helps student-athletes develop and adjust educational plans and academic and career goals, reviews academic records, documents progress, and supports the assessment of NCAA eligibility. The advisor conducts individual and group advising, workshops, orientations, and informational sessions; maintains confidential advising records and reports; and builds effective working relationships with University and Athletics personnel and campus services. The advisor also maintains advising resources and current knowledge of relevant policies and requirements and participates in developing and evaluating initiatives that support student-athlete success, retention, and graduation. Flexible hours, including evenings, weekends, and/or holidays, may be required based on athletic schedules, student needs, travel, and events. This is a full-time, permanent, 11-month position at the University of Hawaiʻi at Mānoa.

Requirements

A bachelor’s degree in Behavioral Sciences, Social Sciences, Humanities, Education, or a related field, and three years of progressively responsible professional experience providing academic advising to university-level students and/or learning support to university-level student-athletes; or an equivalent combination of education and professional experience.
Considerable working knowledge of principles, practices, and techniques in academic advising and/or student support in higher education.
Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations, theories, and systems associated with higher-education academic advising and/or student support.
Ability to resolve wide-ranging, complex problems through creative reasoning and logic, accurately identifying causes and effective, innovative, timely resolutions.
Ability to communicate information and ideas clearly and accurately in writing and verbally, and to prepare reports and other materials.
Ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
Ability to operate a personal computer and use word-processing and other standard office productivity software.
Ability to work respectfully and effectively with students from diverse backgrounds and with a wide range of academic abilities.
Ability to use student information, academic advising, degree audit, and/or student tracking systems.
Ability to exercise sound professional judgment and maintain confidentiality when handling sensitive student information and academic records.
Ability to independently organize and manage multiple responsibilities, set priorities, meet deadlines, and maintain accurate, detailed records.
If supervisory work applies, ability to lead subordinates, manage work priorities and projects, and manage employee relations.

Nice To Haves

A master’s degree from an accredited university in Behavioral Sciences, Social Sciences, Humanities, Education, or a related field.
Professional experience providing academic advising and/or learning support for university-level student-athletes.
Experience using Banner, STAR, Navigate360, ARMS/Teamworks, or comparable higher-education student information and advising systems.
Working knowledge of continuing NCAA academic eligibility rules.
Working knowledge of FERPA and University policies governing student academic records and confidentiality.

Responsibilities

Independently manage an assigned caseload of student-athletes and advise them on degree requirements, course selection, registration, academic policies and procedures, academic options, and progress toward degree.
Interpret and apply University, college or school, major, NCAA, and conference academic requirements, policies, and procedures to student-athletes’ circumstances and provide guidance on academic progress and eligibility.
Monitor, evaluate, and assess academic progress; identify students at risk of academic difficulty; and develop, coordinate, and monitor academic support and intervention strategies.
Assist student-athletes in developing, evaluating, and modifying educational plans and academic and career goals consistent with their interests, abilities, degree requirements, and progress toward graduation.
Assess academic support needs and coordinate learning services, tutoring, mentoring, academic development, and other resources; refer students to campus programs and services as appropriate.
Review and analyze academic records, document progress toward degree, and provide information and analysis supporting determinations of initial and continuing NCAA academic eligibility.
Identify potential academic eligibility concerns and collaborate with University and Athletics personnel to address them in a timely manner.
Conduct individual and group advising sessions, educational workshops, orientations, and informational sessions promoting academic success, persistence, graduation, and student development.
Maintain accurate, comprehensive, and confidential records of academic progress, advising contacts, interventions, and support services; prepare progress and other required reports.
Establish and maintain working relationships with faculty, academic departments, colleges, campus support programs, intercollegiate athletics personnel, and other University offices.
Develop, review, and maintain advising resources, degree pathway documents, academic planning materials, and other tools that help student-athletes understand requirements and monitor progress.
Maintain current knowledge of University academic policies, curricula, degree requirements, NCAA and conference eligibility requirements, and evolving academic advising and student-success practices.
Participate in developing, implementing, and evaluating advising initiatives, academic support programs, procedures, and services that enhance student-athlete success, retention, and graduation.
Work flexible hours, including evenings, weekends, and/or holidays, as required by athletic schedules, student needs, travel, and events.
Perform other duties as assigned.