Academic Advisor

University of North FloridaJacksonville, FL
Hybrid

About The Position

The primary purpose of an academic advisor is to support and guide students throughout their academic journey. Academic advisors play a crucial role in enhancing student success and ensuring a positive and productive educational experience. Academic Advisors serve as a resource to all prospective and current students within the College (undergraduate, post-baccalaureate, and graduate). Academic advisors are required to be familiar with overall Department of Education and Board of Trustees policies and procedures that govern the matriculation process (e.g., general education, Gordon Rule, transfer admissions requirements, registration processes, class scheduling, graduation, etc.) as well as appropriate student referral sources (e.g., academic support services, career services) to facilitate student success.

Requirements

  • Master's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.
  • Exceptional self-motivation and interpersonal skills.
  • Must possess a professional demeanor and be receptive to change as the university and department grows.
  • Ability to communicate clearly and effectively orally and in writing.

Responsibilities

  • Provide individual and group academic advising across all modalities including in person and via phone and virtual platforms, as appropriate.
  • Assist in limited access admission program, where applicable.
  • Assist in probation and suspension decisions and other scheduled administrative functions associated with the academic calendar as needed.
  • Assist in program reviews and provide college data as needed.
  • Prepare productivity reports.
  • Assist in the development of programs that increase persistence rates of undergraduate students while tracking and enhancing graduation rates.
  • Recommend and provide input on academic policies and procedures that impact student persistence and graduation rates.
  • Assist with NCAA compliance regulations pertaining to advising.
  • Serve as a resource and student liaison to academic department chairpersons, the Dean’s office and other student support service departments on campus (e.g., Enrollment Services, Dean of Students, Graduate School, Career Services, other UNF advising offices).
  • Assist in the development and distribution of marketing materials describing offerings across undergraduate and graduate programs.
  • Represent the College at various recruitment events throughout the year.
  • Develops procedures for performing a variety of complex duties within established guidelines; has considerable freedom while the work is in process and receives instructions on new assignments.
  • Assist director with writing, training, and administering policy and procedures for academic advising.
  • Maintains the confidentiality of student records.
  • Initiates contact with students, faculty, and staff of the university on an “as needed” basis.
  • Contact with parents, potential students, and partners in the community as appropriate.
  • May be asked to assist in the development of recruitment plans for undergraduate and graduate programs.
  • May be asked to serve on College or University committees, as appropriate.
  • During declared campus emergencies, this position may be required to perform specific job related duties at a designated off campus location or place of residence.
  • Other duties as assigned
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