Academic Advisor - Undergraduate

Concordia University, Chicago•River Forest, IL

1d•Onsite

About The Position

Concordia University Chicago (CUC) invites applications for the position of Academic Advisor. This position reports directly to the Director of Academic Advising and is located in River Forest, IL. The Academic Advisor is responsible for assisting undergraduate advisees in their exploration, design, implementation, and fulfillment of vocational aspirations within a Christ-Centered culture that is foundational to the Lutheran Church Missouri Synod and informs Concordia University Chicago's (CUC) approach to educating college students. Through direct advising, the Academic Advisor helps undergraduate students develop their self-concept and establish educational goals. Additionally, the Academic Advisor helps students identify, understand, and articulate the role vocations play in their college experience to increase engagement, performance, and competence within their chosen academic program. Furthermore, the Academic Advisor collaborates closely with department directors, faculty, staff, and student leaders to advocate for a student-centered approach in the holistic development of their advisees.

Requirements

A minimum of 1 year of experience in student services is required
Bachelor's degree in preferably in Advising, Counseling, Social Work, Education, Curriculum & Instruction or other related field required
Strong administrative skills, including related computer and technology skills
Superior verbal, written, and interpersonal communication skills
Enthusiastic supporter of Lutheran higher education and Concordia University Chicago
Knowledge of higher education student development theory and practice, specifically appreciative advising
Knowledge of the University's mission, vision and core values, and the academic advisor's role in achieving them
Strong service orientation, organization abilities, and work ethic including compassionate listening skills, critical assessments, creative solutions, and punctuality
Ability to comprehend process-oriented functions and complete projects
Skilled in working with diverse individuals & groups in a fast-paced environment
Ability to maintain confidentiality of student records and office data
Computer literacy with specific fluency with Microsoft Access, Excel, & Word, PowerPoint, & Publisher
Ability to provide excellent customer service in responses to inquiries by telephone and electronically/digitally

Nice To Haves

previous experience with BANNER, Degree Works and/or EAB Navigate is a plus

Responsibilities

Serves as a primary advisor to an assigned group of students from a variety of majors and develops a professional academic relationship with students and assists with disseminating information as part of the department communication plan
Meets with new freshmen, transfer, and undeclared students to plan and register for courses
Provides advising for students regarding preliminary career decision making, transferability of course work, administrative deadlines, course schedule adjustments, degree completion requirements, etc.
Assists students in utilizing all resources available at Concordia relative to academic support, career counseling, personal counseling, and student activities
Develops strategies to assist students with deficiencies in meeting program requirements and assists with Navigate Early Warning Cases among other resources
Updates program plans at the end of each term for every assigned advisee
Organize and prepare mailings and/or electronic communications to various student populations and faculty as needed using BANNER, Access and/or Excel, and/or Word, the University portal or other technology resources
Serves as an advisory member to assigned college policy committees and/or other various committees of the university; provides policy updates to all academic advisors regarding action taken by committees
Conducts presentations throughout the academic school year related to academic requirements and resources
Assists in the development, planning and implementation of annual/cyclical events/projects conducted by the office, e.g. Jumpstart, Registration Workshops, etc.