Academic Advisor II, College of Humanities

The University of Arizona•Tucson, AZ

1d•Hybrid

About The Position

The College of Humanities at the University of Arizona seeks an Academic Advisor II with an interest in humanistic disciplines and a commitment to student success. Academic Advisors provide developmental advising to undergraduate students, helping them identify academic interests, engagement opportunities, and career goals while progressing toward degree completion. The College’s advising approach emphasizes “servingness” by acknowledging, utilizing, and celebrating students’ funds of knowledge. The advisor serves as a frontline contact and builds formative relationships with students by interpreting information and clarifying procedures and academic requirements. Advisors may approve academic degree programs, evaluate transfer credit, and make exceptions to program requirements under the auspices of faculty and/or the Director of Academic Advising and Student Services. The role also contributes to undergraduate retention through proactive outreach and connection to campus resources. This is a hybrid position on the Tucson Campus, generally scheduled Monday through Friday, 8 a.m. to 5 p.m., with some nights and weekends required and occasional early-morning or evening appointments to accommodate students. Occasional work-related travel may be required; the employee must be able to drive in accordance with the University Fleet Safety Policy. The position is full-time, 40 hours per week, and reports to the College of Humanities Director for Advising and Student Services. Visa sponsorship is not available.

Requirements

Bachelor’s degree.
At least 3 years of relevant work experience, or an equivalent combination of education and work experience.
Excellent interpersonal communication and relationship-building skills.
Strong verbal and written communication skills.
Working knowledge of job-related functions and relevant best practices, techniques, and standards.
Ability to exercise considerable latitude in determining objectives and approaches to assignments.
Ability to work effectively in a team environment.
Ability to handle confidential information with discretion.
Ability to quickly learn and master new software and online reporting tools.
Knowledge of academic advising principles, theories, and concepts, and the ability to apply them in practice.
Knowledge of student development theory and student-success practices, including outreach and connecting students to appropriate resources and services.
Knowledge and understanding of the nuances and challenges of online learning.
Ability to drive for occasional work-related travel in accordance with the University Fleet Safety Policy.

Nice To Haves

Previous experience working in higher education advising.
Interest and experience working with staff, faculty, administrators, and students from a variety of academic disciplines and experiences.
Master’s degree in a related field.
Experience with other University of Arizona colleges and the University as a whole.

Responsibilities

Serve as the primary academic advisor for incoming, continuing, and Arizona Online students, supporting progress toward degree completion.
Evaluate and apply transfer credit from other academic institutions.
Assess students’ academic preparation and identify developmental tasks that support their academic and career goals.
Provide guided, multi-term degree plans and assist students with course selection.
Maintain plans of study and track degree progress in UAccess.
Maintain and update student records efficiently and punctually.
Use student records, university data, and programming to promote student success.
Help students navigate University, College, and program policies, processes, and procedures, including letters and petitions, schedule changes, academic eligibility, and services related to special needs.
Collaborate with faculty and graduate teaching assistants on interventions to identify students needing academic or social support and connect them with campus resources.
Participate in special projects and professional development to stay current on advising practices.
Maintain knowledge of curriculum, prerequisites, critical courses, course difficulty, and course content.
Perform additional duties as assigned.

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Disability programs
Paid vacation
Paid sick leave
Paid holidays
University of Arizona, Arizona State University, and Northern Arizona University tuition reduction for the employee and qualified family members
Retirement plans
Access to University of Arizona recreation and cultural activities
Work-life programs