Academic Advisor I

Florida Atlantic University • Boca Raton, FL

1d • $55,000 - $55,000 • Onsite

About The Position

Florida Atlantic University is seeking an Academic Advisor I. This role provides comprehensive advising and onboarding support for transfer students, serving as a single point of contact from deposit through first-term registration. The Academic Advisor I collaborates closely with college advising offices and University Advising Services to support student transition, registration, and retention. The position utilizes advising technologies and analytics to track student progress, assists students in navigating academic requirements and university resources across multiple campuses, and contributes to transfer student programming, outreach, and onboarding initiatives.

Requirements

• Master's degree from an accredited institution in an appropriate area of specialization.
• Proficiency with Microsoft Office applications, including Word, Outlook, Excel and Access.
• Demonstrated ability to communicate effectively and professionally, both verbally and in writing.
• Demonstrated ability to communicate effectively with a diverse student population, think critically, and collaborate effectively with colleagues and departments across the University.

Nice To Haves

• Master's degree in education, Student Affairs/Development, Counselor Education, Psychology, or a related field.
• One year of experience in academic advising, counseling, student services, or related functional area within a university setting.
• Graduate internships experience may be applied toward the year experience.
• Working knowledge of the Appreciative Advising model.

Responsibilities

• Manages advising and onboarding for 30–89 credit transfer students after deposit as a single point of contact.
• Takes a leadership role in working with the college advising offices on advising transfer students, including details relating to advising at transfer student Orientations, open houses, recruitment, and other onboarding events.
• Utilizes and refines the Advising Inventory via the onboarding portal to collect information about pending credits, intended enrollment status, and major intentions for transfer student advising.
• Tracks and generates reports to identify transfer student caseload through registration for the first term.
• Provides direct advising for transfer students and high-credit FTICs for their first semester by assisting students in transitioning into their majors of choice.
• Addresses questions about general education requirements, general education equivalencies, and common prerequisite coursework for their chosen majors.
• Clear undergraduate registration holds.
• Facilitates the scheduling of transfer students needing advising by the College directly on the College's academic advisor calendars via the Success Network.
• Assists transfer students with navigating the various offices and services at FAU, including Boca, Davie, and Jupiter campuses, and refers them to appropriate offices on campus for assistance, including those transfer students needing advice on the choice of major and career options.
• Helps identify and guide students through the General Education petition review process and college credit evaluation.
• Provides a curriculum overview and prepares students for their college advising appointment.
• Utilizes advising and predictive analytics software for tracking, outreach, note-taking, and referral flags.
• Performs retention efforts, virtual student outreach, and job-related tasks for some extended evening hours on a rotating basis to support transfer students and UAS on multiple FAU campuses, depending on events and campus needs.
• Reports to the Assistant or Associate Director, University Advising Services, overseeing transfer student onboarding.
• Coordinates efforts with the Transfer Student Services team and attends regular meetings.
• Collaborates on the development of internal advising.
• Monitors and responds to transfer-related emails on the listservs.
• May serve as a liaison to an assigned college or student support unit on campus, and assist with revising and updating curriculum information and other media publications.
• Travel may be required between the three campuses, Jupiter, Boca Raton, and Davie, as necessary for meetings and functions.
• There will also be local travel for selected events and programs.
• May teach the SLS transition courses.
• Perform other job-related tasks as assigned.

Benefits

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
• State retirement options including tax-deferred annuities and Roth 403(b) plans.
• State employees Public Service Loan Forgiveness (PSLF) program.
• Sick Leave Pool Program.
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
• Paid Community Engagement Volunteer Service Day.
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment.
• For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees