Academic Advisor I

University of RochesterCity of Rochester, NY
$20 - $28Onsite

About The Position

The Graduate Academic Advisor supports master’s and doctoral students’ academic success from matriculation through degree completion. The advisor provides holistic support related to academic planning, degree requirements, milestone progression, professional and career goals, institutional policies, and engagement in the academic and scholarly life of the school. The advisor communicates regularly with students regarding academic requirements, registration, key deadlines, and opportunities for enrichment. The advisor monitors student progress toward degree completion, supports students experiencing academic difficulty, and assists with navigation of policies related to academic standing, probation, leaves of absence, and degree completion. The advisor collaborates closely with faculty, program leadership, and campus partners to ensure student success and persistence, and may refer student for specialized assistance as appropriate.

Requirements

  • Bachelor’s degree required
  • One year of academic advising experience in higher education, graduate education, or a closely related field, or an equivalent combination of education and experience required.
  • Demonstrated commitment to diversity, equity, and inclusion required.
  • Strong cross-cultural communication skills and experience working with students from historically underrepresented and underserved communities required.
  • Excellent organizational, time-management, and written communication skills required.
  • Strong problem-solving abilities and a demonstrated passion for coaching, advocating for, and supporting graduate students in achieving their academic and professional goals required.

Nice To Haves

  • Master’s degree (particularly in education, counseling, higher education, or a related field) preferred.

Responsibilities

  • Provides individualized academic advising to master’s students focused on course selection, sequencing, and program planning (POS planning).
  • Assists students in developing and maintaining academic plans aligned with degree requirements, timelines, and professional goals.
  • Advises students on registration processes, enrollment status, and academic options to support timely degree completion.
  • Advises students on institutional, school, and program policies, including academic standing, probation, leaves of absence, continuous enrollment, and degree completion requirements.
  • Provides targeted support to students experiencing academic difficulty and assists with navigation of academic action processes, petitions, and re-enrollment following leave.
  • Collaborates closely with faculty advisors, program directors, and campus partners (e.g., Registrar, Greene Center) to support student success, persistence and retention.
  • Supports the degree audit process for program completion for master’s students.
  • Communicates regularly with students regarding academic requirements, registration, deadlines, policies, and enrichment opportunities through individual meetings, group advising sessions, and written communications.
  • Sends a weekly newsletter of timely and important action items for students regarding registration, forms completion, applications, etc.
  • Conducts proactive outreach to students who may be at academic risk, disengaged, or on leave of absence with incomplete degree requirements.
  • Leads the development of and annual review of a Warner Student Handbook.
  • Provides targeted advising and support for special graduate student populations, including but not limited to 4+1 and 4+0 undergraduate-to-graduate pipeline programs, supporting students transitioning directly from undergraduate study into Warner graduate programs.
  • Collaborates with undergraduate advising units, faculty, and program leadership to ensure continuity of advising and successful student outcomes.
  • Supports pipeline students in understanding graduate-level expectations, accelerated degree requirements, credit articulation, and the transition to graduate academic culture.
  • Participates in advising-related committees, orientations, and student success initiatives.
  • Engages in ongoing training and professional development to remain current with best practices, policies, and emerging trends in graduate education.
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