Academic Advisor I

Florida Atlantic University • Boca Raton, FL

5d • Hybrid

About The Position

Florida Atlantic University is seeking an Academic Advisor I in Boca Raton, FL. This role is crucial for leading advising and onboarding initiatives for transfer students at FAU. The Academic Advisor I will act as a primary point of contact, collaborating with college advising units to ensure smooth onboarding experiences, provide first-semester advising, and support student retention through proactive outreach, data analysis, and campus-wide collaboration.

Requirements

• Master's degree from an accredited institution in an appropriate area of specialization.
• Ability to communicate effectively and professionally with a diverse population.
• Ability to think critically.
• Ability to collaborate successfully with departments across the University.

Nice To Haves

• Master's degree in education, Student Affairs/Development, Counselor Education, Psychology, or a closely related field.
• One year of experience in advising, counseling, orientation, student services, or a related area within a university setting; relevant graduate internships may be applied towards experience.
• Demonstrated proficiency in Microsoft Office applications, including Word, Access, Outlook, and Excel.
• Working knowledge of the Appreciative Advising model.

Responsibilities

• Manage advising and onboarding for transfer students with 30-89 credits after deposit, serving as their single point of contact.
• Lead efforts with college advising offices to advise transfer students, including involvement in transfer student Orientations, open houses, recruitment, and other onboarding events.
• Utilize and enhance the Advising Inventory via the onboarding portal to gather information on pending credits, intended enrollment status, and major intentions for transfer student advising.
• Track and generate reports to identify the transfer student caseload and ensure registration for their first term.
• Provide direct advising for transfer students and high-credit FTICs during their first semester, assisting with their transition into chosen majors.
• Answer questions regarding general education requirements, equivalencies, and common prerequisite coursework for selected majors.
• Clear undergraduate registration holds.
• Facilitate the scheduling of transfer students requiring advising by the College on the College's academic advisor calendars via the Success Network.
• Assist transfer students in navigating various FAU offices and services across the Boca, Davie, and Jupiter campuses, referring them to appropriate resources for major choice and career options.
• Help identify and guide students through the General Education petition review process and college credit evaluation.
• Provide curriculum overviews and prepare students for their college advising appointments.
• Utilize advising and predictive analytics software for tracking, outreach, note-taking, and referral flags.
• Engage in retention efforts, virtual student outreach, and perform job-related tasks, including some extended evening hours on a rotating basis, to support transfer students and UAS on multiple FAU campuses, depending on events and campus needs.
• Report to the Assistant or Associate Director, University Advising Services, overseeing transfer student onboarding.
• Coordinate efforts with the Transfer Student Services team and attend regular meetings.
• Participate as part of the University Advising Services team.
• Collaborate on the development of internal advising strategies.
• Monitor and respond to transfer-related emails on listservs.
• Potentially serve as a liaison to an assigned college or student support unit on campus, and assist with revising and updating curriculum information and other media publications.
• Travel between the Jupiter, Boca Raton, and Davie campuses as necessary for meetings and functions.
• Undertake local travel for selected events and programs.
• Potentially teach the SLS transition courses.
• Perform other job-related tasks as assigned.

Benefits

• Medical (PPO/HMO $50 per month single & $180 per month family)
• Dental
• Vision
• Life Insurance
• Flexible Spending plans
• Employee Assistance Program (EAP)
• State retirement options including tax-deferred annuities and Roth 403(b) plans.
• State employees Public Service Loan Forgiveness (PSLF) program.
• Sick Leave Pool Program.
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
• Paid Community Engagement Volunteer Service Day
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment.
• For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level