Academic Advisor and Success Coach

Northwest Missouri State University•Maryville, MO

1d•Onsite

About The Position

This highly collaborative position serves as an Academic Advisor and Success Coach for students, providing individualized advising, interventions, and support to promote academic success and retention. The position assists students with preregistration, major exploration, connections to campus resources and services. The position also instructs university-required courses that provide students with support, skills, and accountability for academic success.

Requirements

Bachelor’s degree, with completion of a Master’s degree within one year of hire.
One to three years of related experience working with undergraduate students from diverse backgrounds or in student services.
Excellent written, oral, and interpersonal communication skills, with an emphasis on understanding and responding to student needs; strong collaboration, learning strategies, planning and time management, problem analysis, and problem-analysis and resolution and proficiency in technology.

Responsibilities

Serve as an academic advisor and success coach for a designated caseload of first-year and second-year students, proactively managing advising relationships and providing individualized support.
Assist students with course selection, registration, connections to campus resources, and introduction to profession-based experiences that support their academic and career goals.
Provide holistic and personalized advising that engages students by incorporating their interests, strengths, and skills to foster meaningful academic and campus connections and support continued academic success.
Serve as a trusted resource for students by helping them understand university policies, academic requirements, and the steps necessary to maintain or return to academic good standing.
Maintain knowledge of academic majors and disciplines and apply university policies and procedures to advising and student support.
Assist the unit with walk-in advising and occasional appointments that may include new incoming students, transfer students, or other unique situations.
Utilize university technology platforms, including Northwest Success 360 (Civitas Learning), Northwest Online (Canvas), CatPAWS, and DegreeWorks, to review and analyze student information; identify at-risk students; document advising interactions; schedule appointments; register students; and manage support courses.
Coordinate with Academic Advising and Success Coaching team members and Academic Success & Retention leadership to provide intensive, individualized support to students on academic probation and other at-risk students, including monitoring academic performance and meeting individually with students as needed for additional support.
Teach Northwest’s Academic Success Coaching and Strategies for Academic Resilience courses weekly, covering topics such as time management, organization, study strategies, task analysis, and development of individualized learning paths.
Work with assigned departments, Enrollment Management, and Student Success to support prospective student visits, major visit days, and freshman onboarding through SOAR, Advantage, and throughout students’ first two years of enrollment.
Communicate and collaborate effectively with department chairs, faculty members, and students within assigned disciplines.
Collaborate unit leadership to provide a coordinated, informed, and cross-functional approach to academic advising, student success, and course content.
Attend and participate in Academic Success & Retention unit meetings and collaborate with team members to achieve unit goals and approach university and unit initiatives in a positive and collaborative manner.