Academic Administrative Assistant

MRA Recruiting Services•Milwaukee, WI

3d•Onsite

About The Position

Founded in 1887, Alverno College is a four-year, Catholic liberal arts college for women sponsored by the School Sisters of St. Francis. The college also offers a robust array of graduate and degree completion programs for women and men. Student learning and personal and professional development are the central focus of everyone in the Alverno College community. As Wisconsin’s first designated Hispanic-Serving Institution, Alverno enrolls a highly diverse student body of virtually every demographic and experience. It is an institution that has revered tradition and encouraged innovation for more than 130 years.

Requirements

Associate degree required; bachelor’s degree preferred. Equivalent combination of education and relevant administrative experience may be considered.
Minimum of four years of administrative, office coordination, or academic support experience required; experience in higher education strongly preferred.
Strong organizational skills with the ability to manage multiple priorities, deadlines, records, requests, and recurring academic processes throughout the year.
Demonstrated ability to provide professional, responsive service to students, faculty, staff, visitors, and external audiences.
Excellent written and verbal communication skills, including the ability to prepare correspondence, meeting materials, reports, syllabi, and other department documents with accuracy and professionalism.
Requires a flexible and collaborative work style and the ability to interact effectively with a variety of audiences internally and externally.
Basic math skills, including the ability to accurately process invoices, purchase orders, expense information, supply orders, and other routine financial or business records.
Proficiency with Microsoft Office applications, Google Workspace, email, calendars, databases, and other office technology; ability to learn college systems such as Colleague, student information systems, purchasing systems, and related platforms.
Experience coordinating meetings, events, travel arrangements, room reservations, supplies, equipment, and office logistics.
Ability to maintain accurate records, files, databases, purchase orders, invoices, business documents, and confidential information.
Strong attention to detail and follow-through, with the ability to anticipate needs, identify problems, recommend process improvements, and ensure tasks are completed accurately and on time.
Ability to work independently, exercise sound judgment, and appropriately prioritize requests from multiple faculty, staff, program leaders, and students.
Ability to establish and maintain effective working relationships across departments and with diverse constituencies.
Commitment to supporting student success, retention, and the mission of the College.
Requires the ability to work with and maintain confidential information.
Must be able to freely move throughout the campus.
Must have the ability to occasionally lift and/or move up to 20 pounds.

Nice To Haves

Experience hiring, training, scheduling, or supervising student workers or part-time staff preferred.

Responsibilities

Coordinate the hiring process within department and provide all services needed for all new faculty, TA’s and related staff hires (i.e., requisition forms, technology access, mail drawer requests, key requests, office set-up, initial office supplies, past syllabi and division information, etc.).
Reserve meeting rooms and/or equipment for faculty related functions. Assist with any department events for specific arrangements needed.
Assist in coordination of registration and travel/lodging plans for faculty participating in professional activities related to Alverno College.
Maintain inventory of all office supplies and equipment and work with department members to anticipate needs and ensure adequate supplies are available.
Order supplies and any necessary repairs or replacements of copiers, computers, printers, scanners, faxes, or any other equipment.
Provide support to student organizations and faculty as needed; e.g., mailings, duplicating, equipment and room requests, publicity documents, and food service.
Compose, prepare, and distribute correspondence for the department (e.g., letters, memorandums, reports, course materials, syllabi)
Process and maintain purchase orders, invoices, and business records
Process and handle incoming and outgoing mail according to the direction of the Dean and Program Chairs.
Perform general clerical duties including photocopying, collating and faxing
Attend learning opportunities, meetings and events; take meeting minutes as requested by the Dean or Program Chairs.
Effectively communicate with students, faculty, staff, and external audiences, maintaining a retention focus when working with students and a professional presence.
Hire, train, and supervise student workers for general office work in accordance with college policies and applicable laws.
Serve as primary contact for students, faculty, other college offices, and external audiences. Provide appropriate information and follow-through, or direct them to the person or department that can assist them.
Establish effective working relationships within the School and with other college offices to support the work of the department (e.g., Professional Support Services, other Academic Administrative Assistants, Registrar’s Office, Help Desk and Academic Affairs).
Notify the Dean/Program Directors regarding any concerns perceived in interactions with faculty, staff, students, or off-campus visitors related to the School.
Monitor and keep Dean, Program Directors, Program Chairs, and school faculty abreast of college personnel changes, events, and issues.
Anticipate and identify problems. Suggest improvements and changes to procedures to the appropriate persons or departments.
Greet and direct visitors and guests at special events (e.g., school dinner, training, recruiting).
Develop and maintain systems to initiate, coordinate, process and follow-up on tasks and documents throughout the academic year including, but not limited to, evaluations of courses, evaluations of students, textbook processes, syllabi, contracts, faculty schedules, course feedback, narrative transcripts, Faculty Annual Reviews (FAR), new student processes/procedures, and other records.
Organize and maintain filing and database systems including but not limited to: paper and electronic files. Transfer files to archives as appropriate.
Compile a variety of reports using Colleague course and faculty information as needed.
Comply with safety procedures and maintain clean and orderly work areas.
Perform other tasks as necessary to support the mission of the College.