ACA Program Manager

General Dynamics Information Technology

2d•Remote

About The Position

We are GDIT. We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Program Manager joining our team remotely to support the Centers for Medicare and Medicaid Services (CMS). Work visa sponsorship will not be provided for this role. At GDIT, people are our differentiator. As a Program Manager supporting CMS, you will propel our existing programs forward with visionary leadership for our CMS clients, offering thought leadership, reasonable counsel, and operational discipline on our existing programs. In this position, you will help with GDIT's account management for CMS with a specific focus on relationship management and service delivery. This position will provide broad cross-domain and cross-disciplinary expertise in ensuring the organization is strategic in future enterprise application and system thought, as well as applying best industry best practices in system planning, implementation, and innovation. Work visa sponsorship will not be provided for this role. In this Program Manager role, you will be responsible for executing GDIT's strategic initiatives and ensuring compliance with the Affordable Care Act’s (ACA) requirements while supporting the Enrollment Community (EC) for CMS’s Federally Facilitated Exchange. This position requires a highly motivated and experienced leader who can navigate complex challenges, execute tasks with precision, and foster trust-based relationships with both internal and client stakeholders. In this role, we will entrust you to manage project schedules and tasks for development and operations team members, manage work assignments to project and contract scope, and build and maintain client trust. The ideal candidate will possess a Consultant Mindset, demonstrate ability to see the bigger picture, analyze complex problems to design actionable solutions, drive user adoption and champion continuous improvement. In this client-facing role, a typical day will include: Project and Task Management Develop, maintain, and oversee comprehensive project schedules to ensure timely project delivery. Allocate tasks effectively to development and operations team members to align with project and contract requirements. Proactively identify and address potential roadblocks, making adjustments to program plans as necessary. Stakeholder Collaboration Build and nurture trust with clients by delivering consistent, high-quality results and maintaining open communication. Set realistic expectations and establish transparent lines of communication with all stakeholders. Act as a key point of contact for both internal teams and the client, ensuring alignment on all project goals and deliverables. Strategic Leadership Execute GDIT’s strategic imperatives, focusing on ACA standards and the Enrollment Community. Demonstrate a Consultant Mindset by identifying challenges, implementing actionable solutions, and fostering continuous improvements. Drive user adoption by engaging with users and delivering value-driven results that align with client expectations. Performance and Quality Oversight Ensure that all project deliverables meet the required quality standards and comply with regulatory guidelines. Track and report on program metrics, providing data-driven insights to improve program performance.

Requirements

Bachelor’s degree and 5+ combined years of Policy Analyst, Healthcare Operations, and/or other relevant experience
6+ years of Affordable Care Act (ACA) Experience, specifically supporting the Centers for Medicare and Medicaid Services (CMS) Centers Consumer Information and Insurance Oversight (CCIIO).
Excellent oral, written and presentation communication skills, with a demonstrated ability to communicate complex technical topics to various stakeholders, management levels, and non-technical audiences, and to independently lead various meetings and technical calls
Must have proven experince successfully managing client relationships.
Must have experince leading and managing remote software development teams, including mentoring and providing performance management.
Knowledge of health care policy, the ACA, CMS Operations, and related issues
Experience coordinating with CMS/HHS to prepare for the public release of regulations and guidance related to agency policies and operations
Experience creating schedules and timelines, tracking deliverables and metrics, and providing demonstrations and virtual trainings.
Experience continuously striving for excellence in adapting new technologies, decision making and exceeding expectations.
Experience with Agile and Waterfall management approaches, industry-best practice patterns, modern data storage techniques.
Consistent quality performance rated valued or higher (Internal candidates)
Candidate must be able to obtain Public Trust clearance
Candidate must have lived in the United States at least three (3) out of the last five (5) years

Nice To Haves

Strongly preferred: extensive experience with the CMS environment, customers and building appropriate solutions for this customer.
Experience with customized Salesforce solutions
Experience in leading the transition of an organization from Waterfall to Agile.
Experience on multiple Scrum teams in a variety of contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc.).
Experience with software DevSecOps/DevOps pipeline processes and tools.
Excellent oral and written communication skills, with an ability to communicate complex technical topics to management and non-technical audiences.
Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority.

Responsibilities

Develop, maintain, and oversee comprehensive project schedules to ensure timely project delivery.
Allocate tasks effectively to development and operations team members to align with project and contract requirements.
Proactively identify and address potential roadblocks, making adjustments to program plans as necessary.
Build and nurture trust with clients by delivering consistent, high-quality results and maintaining open communication.
Set realistic expectations and establish transparent lines of communication with all stakeholders.
Act as a key point of contact for both internal teams and the client, ensuring alignment on all project goals and deliverables.
Execute GDIT’s strategic imperatives, focusing on ACA standards and the Enrollment Community.
Demonstrate a Consultant Mindset by identifying challenges, implementing actionable solutions, and fostering continuous improvements.
Drive user adoption by engaging with users and delivering value-driven results that align with client expectations.
Ensure that all project deliverables meet the required quality standards and comply with regulatory guidelines.
Track and report on program metrics, providing data-driven insights to improve program performance.

Benefits

Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year.
Paid leave and paid holidays are prorated based on the employee’s date of hire.
The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.