AC Parts & Claims Coordinator - Sanford

Strada Services Careers • Sanford, FL

14h • Onsite

About The Position

The AC Parts & Claims Coordinator will Coordinate the ordering and receiving of parts, and processing warrantee Claims.

Requirements

• Excellent analytical and problem-solving skills.
• Excellent organization al skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in MS Office (MS Excel and MS Outlook, in particular).
• High school diploma or equivalent required.
• Proven administrative & customer service experience.

Nice To Haves

• Two years of experience as a quality control inspector preferred.

Responsibilities

• Monitor Vendor Web Sites for communication of parts orders & warranty claims.
• Submit claims on Vendor Web Sites for jobs that are completed and have warranty parts replaced.
• Update Sage jobs in BOLT with warranty Claim Numbers, Purchase Order Numbers, vendor supplied Order numbers & notes.
• Order parts and request materials as needed per the job request of service coordinators, supervisors & technicians.
• Assist with the retail team of verifying & ordering equipment for retail jobs.
• Tracking down parts shipped & advising service coordinators of ETAs, back orders, and equipment warranty verification.
• Coordinating with the sales team on what equipment is available and time frame to obtain equipment.
• Coordinating with warehouse & purchasing in the event parts and or equipment needing to be picked up.
• Advising customers & builders of ETA of parts and or scheduling time frame.

Benefits

• Competitive Pay Rates, paid EVERY Friday
• Opportunities for Advancement
• Paid Time Off (PTO) – Start accruing on Day 1!
• Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
• Employee Assistance Program (EAP)
• Life Insurance and AD&D
• Company-Paid Basic Life Insurance for ALL Employees
• Educational Assistance
• 401(k) Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED