Dispatch Coordinator - Sanford, Fl

Strada Services Careers • Sanford, FL

11h • Onsite

About The Position

The Dispatch Coordinator is responsible for answering incoming calls, scheduling service appointments, and performing a variety of administrative and office support tasks to ensure efficient daily operations. This role requires excellent communication and organizational skills, a basic understanding of geographical areas and mapping programs, proficiency with dispatch systems, and the ability to work effectively in a fast-paced, high-pressure environment. A thorough understanding of the shipping industry is also essential.

Requirements

• Excellent verbal and written communication skills.
• Strong organizational skills to prepare and assign routes.
• Strong leadership skills to ensure drivers’ compliance with direction and assignments.
• Basic understanding of geographical area and mapping programs to facilitate efficient routing.
• Proficient with or able to quickly learn dispatch and recordkeeping systems.
• Ability to work at a fast pace and under pressure.
• Thorough understanding of shipping industry.
• High school diploma or equivalent required.
• At least three years of related experience and execution of similar duties required.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Nice To Haves

• Associate degree in Transportation, Logistics, or related field preferred.

Responsibilities

• Schedules drivers for pick-up and delivery; selects most efficient routes for each driver.
• Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.
• Consolidates orders into truckloads for specific destinations.
• Anticipates weather complications along routes and at the drivers’ destinations; communicates delays and route changes as necessary.
• Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
• Maintains and reviews billing and operation records; monitors daily logs for errors and/or compliance violations.
• Monitors drivers’ working hours to ensure compliance with federal and state laws and regulations.
• Oversees maintenance and repair schedules for vehicles.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED