AC Manager - Bradenton, FL

Strada Services CareersBradenton, FL
Onsite

About The Position

The HVAC Manager assists in the achievement of the company’s strategic objective and annual goals through the delivery of exceptional service and support reflective of Strada Services Brand.

Requirements

  • Extensive knowledge of powerline installation and repair of electrical systems.
  • Excellent analytical and problem-solving skills.
  • Excellent verbal and written communication skills as well as excellent interpersonal skills.
  • Excellent customer service skills and attention to detail with the desire to exceed customer expectations.
  • Proven, consistent track record of meeting and exceeding objectives.
  • Knowledge of local codes and permitting requirements.
  • Must have computer experience with Microsoft Office, Excel, PowerPoint, and Outlook.
  • Valid driver’s license and Clean MVR.

Nice To Haves

  • Associate degree in related field preferred.
  • Minimum Five years’ experience preferred, but not required.
  • Verifiable managerial, technical, or sales experience in residential service operations.
  • Knowledge of industry service requirements for residential and light commercial.

Responsibilities

  • Manages Field Supervisors.
  • Oversee expenses, including labor costs, inventory, and fleet.
  • Responsible for facilities management, vehicle inspections, maintenance, and repair to ensure the protection of company assets.
  • Ensure the team follows best practices in managing inventories for all trades, including proper consumption of inventory, safeguarding of all parts / materials, and overall inventory control of all company assets.
  • Coordinate with other departments / branches to ensure appropriate job objectives are met effectively and completely.
  • Oversee safety compliance to OSHA standards, including employee training and compliance.
  • Conduct incident investigations and implement corrective actions when necessary.
  • Evaluate work and personnel schedules to ensure customers’ needs are covered, technicians are not overburdened, and to achieve maximum growth potential.
  • Evaluate work and personal schedules to maximize efficiency in achieving profit margins and customer satisfaction objectives.
  • Maintain compliance of licensing, codes, and permits.
  • Manage and develop service staff to include hiring, performance management, discipline, and termination.
  • Provide feedback, coaching, and ongoing technical and communication training to increase performance.
  • Conduct weekly meetings and direct work assignments to maximize production.
  • Review of service tickets to ensure all field technicians adhere to procedural standards of reporting and documentation.
  • Conduct work evaluations, job site surveys and ride along with technicians.
  • Assist dispatch in ensuring the appropriate technician for the type of service, and ensure accurate dis-patch, arrival, and completion times.
  • Review customer satisfaction/issues daily and resolve any issues same day.
  • Participate in all company sponsored training classes.
  • Perform other duties as assigned.

Benefits

  • Competitive Pay Rates, paid EVERY Friday
  • Opportunities for Advancement
  • Paid Time Off (PTO) – Start accruing on Day 1!
  • Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance and AD&D
  • Company-Paid Basic Life Insurance for ALL Employees
  • Educational Assistance
  • 401(k) Program
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