Absentee Voting Team Member (Seasonal Election Support Specialist)

City of Minneapolis•Minneapolis 55414, MN

9d•Onsite

About The Position

The City of Minneapolis Elections & Voter Services is hiring up to twenty (20) temporary Absentee Voting Team Member (Seasonal Elections Support Specialist) positions. These roles will provide customer service, assist voters, offer election information, prepare election materials, process applications and voted absentee ballots, enter and retrieve data in the Statewide Voter Registration System (SVRS), answer phones, and perform associated clerical work. These are full-time (30-50+ hours per week) temporary positions scheduled from October 5 to November 6. The anticipated starting salary range is $24.107 - $26.075/hr, depending on qualifications. Hours may fluctuate based on operational needs and may include evenings and weekends, especially in the final weeks before Election Day. This position will primarily work onsite at Minneapolis Elections & Voter Services locations. The City of Minneapolis does not sponsor applicants for work visas.

Requirements

Minimum Education: High school diploma or equivalent; or currently attending high school.
Eligible to vote in MN: Must be at least 18 years of age.
Able to read, write, and speak English.
Cannot be a candidate, or the spouse, parent, stepparent, child, stepchild, sibling or step-sibling of a candidate on the ballot.
Cannot be domiciled, either permanently or temporarily, with any candidate on the ballot.
Cannot be a candidate in the election.
OR meet Minnesota State Trainee Election Judge qualifications: Must be a U.S. citizen; Must be 16 or 17 years of age; Able to read, write, and speak English; Cannot be a candidate, or the spouse, parent, stepparent, child, stepchild, sibling or step-sibling of a candidate on the ballot; Cannot be domiciled, either permanently or temporarily, with any candidate on the ballot and; Cannot be a candidate in the election.
Knowledge of the election process.
Knowledge of accepted business English usage, punctuation, spelling and math.
Knowledge of office practices, policies, and procedures as they relate to the assigned program.
Good working knowledge of computers, including word processing, spreadsheets, and database programs.
Ability to make decisions in accordance with laws, regulations and established departmental policies and apply judgment in interpreting and applying procedures.
Ability to handle customer concerns and complaints respectfully.
Ability to establish and maintain effective working relationships with others.
Ability to communicate effectively by phone, in person, and in writing.
Ability to organize and prioritize daily work tasks while experiencing multiple interruptions.
Ability to follow written and verbal instructions.
Ability to remain politically neutral and provide an inclusive, positive voting experience to persons of diverse backgrounds.

Nice To Haves

Proficiency in Hmong, Somali, Spanish, or Oromo highly desirable to assist voters in translating elections materials.
Experience working in elections.
Experience working in customer service roles.
Willingness to serve as an Election Judge.

Responsibilities

Check-in voters, provide assistance, issue ballots, and process voting materials for in-person early voters.
Process requests for absentee ballots and prepare ballots to go out in the mail.
Process ballots returned in the mail and prepare mail ballots for tabulation.
Provide support to absentee voting at healthcare facilities and participate in the preparation for site visits including application processing and voter packet assembly.
Process a high volume of time-sensitive election material.
Perform data entry where details and accuracy are essential.
Learn and effectively utilize new software systems.
Provide quality customer service in-person, via phone, and via written communication.
Work cooperatively as a member of a diverse team.
Follow statute, law, City code, policy, procedure, and guidelines.
Inventory, prepare, and categorize election equipment and supplies.
May be assigned to assist in other programs within elections or within the City Clerk's office as needed.