Absence Support Coordinator

Innova Solutions•Atlanta, GA

9d•Onsite

About The Position

A client of Innova Solutions is immediately hiring for an Absence Support Coordinator. This is a Full-time – Contract Role with a duration of 12 Months, located in Atlanta, GA. As an Absence Support Coordinator, you will support by providing reporting and insights to help field leaders and flight attendants meet and exceed IFS goals in critical operational and performance KPIs. You will create, automate, maintain, and distribute operational reports and dashboards to support In-Flight Service leadership. You will track flight attendant hours worked and paid sick leave accruals. You will analyze absence, reliability, and performance data to provide actionable business insights. You will support investigations and reporting related to attendance, commuter policy usage, and operational performance. You will identify process improvement and automation opportunities by leveraging reporting and analytics tools. You will partner with Base Operations and cross-functional stakeholders to optimize decision-support processes and provide data-driven recommendations that help leaders achieve operational and performance goals.

Requirements

Bachelor’s Degree or 5 plus years of relevant experience
3+ years of work experience in Data Analytics, Business, Program Management or other quantitative or process/engineering-related field
Highly proficient PC skills including advanced-level knowledge of Microsoft Excel, Word and PowerPoint
Basic SAS/SQL programming skills
This position is only open to applicants who can be engaged on a W-2 basis. 1099 contractors and Corp-to-Corp arrangements will not be considered for this position.

Nice To Haves

Master’s degree in a business or quantitative discipline
Extensive SAS/SQL knowledge and experience with PowerBI, Tableau and R
General knowledge of In-Flight Service performance metrics, programs, work rules and/or DBMS

Responsibilities

Support by providing reporting and insights to help field leaders and flight attendants meet and exceed IFS goals in critical operational and performance KPIs.
Create, automate, maintain, and distribute operational reports and dashboards to support In-Flight Service leadership.
Track flight attendant hours worked and paid sick leave accruals.
Analyze absence, reliability, and performance data to provide actionable business insights.
Support investigations and reporting related to attendance, commuter policy usage, and operational performance.
Identify process improvement and automation opportunities by leveraging reporting and analytics tools.
Partner with Base Operations and cross-functional stakeholders to optimize decision-support processes.
Provide data-driven recommendations that help leaders achieve operational and performance goals.