Absence Management Specialist (Temporary)

Ensemble Health Partners

2d•Remote

About The Position

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Absence Management Specialist is an important part of the HR team with a customer service focus, ensuring that leave and accommodation requests are handled in a timely, efficient, compliant, confidential and compassionate manner. The Specialist will work closely with associates and leaders to provide subject matter expertise in the complex area of absence management, including Leaves of Absence, Disability, ADA accommodations, Workers' Compensation, and Payroll.

Requirements

3 - 5 years of progressively responsible experience in HR/leave administration and integrated disability management duties in a multi-state environment; experience with NJ, NY, CA, WA highly desirable
Excellent organizational, analytical and follow-up skills including attention to detail
Excellent written and verbal communication abilities
Advanced skills in Microsoft Office products (Word, Excel, Access and PowerPoint); familiarity with other data management systems such as Workday
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences

Nice To Haves

Bachelors Degree, preferred area of study Human Resources
Experience in large complex work environment

Responsibilities

Administers all aspects of Ensemble’s Leave and Disability program with solid knowledge of Federal and State laws/regulations related to absence management, including FMLA, ADA, Short-Term and Long-Term Disability benefits, PTO, Workers’ Compensation and State PFML/TDB.
Advises associates and managers on the complex interaction of leave laws with pay.
Works closely with outside leaves and disability vendors.
Prioritizes requests and responds in a timely manner, ensuring that issues and concerns are handled accurately and respectfully protecting the confidentiality of employee medical and personal information.
Interprets Human Resources policies and procedures, guides application consistent with employment law and company culture in the administration of leaves.
Drives continuous improvements to absence processes, service delivery and technology via Workday and Absence Management systems.