Aboriginal Assistant Manager - Acmena Youth Justice Centre, Youth Justice

NSW Department of Communities and Justice•Grafton, MA

11d•Onsite

About The Position

The Aboriginal Assistant Manager, Centre is responsible for managing the delivery of client services of the youth justice centre on a day-to-day basis to ensure the needs of young people sentenced, or on remand, are met within a safe and secure therapeutic setting in accordance with relevant legislation. The role manages a team of staff to deliver centre programs across client services, counselling, WHS, building environment, response equipment and operational security and ensures compliance with policy, procedure and relevant legislation. This role is committed to building a workforce that better reflects the perspectives of the Aboriginal and Torres Strait Islander communities we serve.

Requirements

Tertiary qualifications in behavioural/social sciences, education, psychology or relevant experience managing multidisciplinary teams within a criminal justice or human services environment
Current NSW Drivers licence (minimum class C)
NSW Working with Children Check clearance for paid employment
Possession of ‘Provide First Aid’ Certificate (HLTAID011)
This is an identified position and only open to Aboriginal and/or Torres Strait Islander persons

Responsibilities

Communicating respectfully with Aboriginal communities in a culturally sensitive way (Yindyamarra – with respect)
Lead and develop a multidisciplinary team, overseeing rostering, performance, training and daily operations to deliver high-quality centre programs and services.
Manage client service delivery, ensuring effective psychological, counselling, health, education and support programs aligned with individual case plans.
Coordinate and evaluate centre and community-based programs for young people with complex needs, ensuring quality outcomes and funding compliance.
Oversee the preparation of key reports, briefings, reviews and submissions, ensuring accurate and timely documentation.
Lead case planning processes, supporting staff to develop, implement and review individual plans for young people.
Drive operational excellence through quality assurance, continuous improvement, staff coaching and the implementation of effective systems and procedures.
Ensure a safe, secure and compliant environment by monitoring operations, risk management, WHS practices and legislative requirements.
Oversee admissions, transfers, court attendances, visits, incident management and security assessments for young people in custody.
Provide leadership, coaching and support to managers and staff, fostering capability development and high performance.
Act as Duty Manager on a rotating on-call roster, supporting critical operational and business functions.