Abeka Training Coordinator

Pensacola Christian College•Brent, FL

About The Position

The Abeka Training Coordinator provides employee development support across customer-facing and operational teams, enabling staff to deliver a consistent, high-quality customer experience. This role maintains the learning management system, schedules and coordinates training events, researches and curates training content, and assists with instructional design projects. The Training Coordinator also develops foundational instructional design skills to create engaging and effective learning materials that support employees in a variety of service and support functions. Manage Online Training Content The Training Coordinator manages the current learning management system, including course creation, user access, and training records. They upload and maintain eLearning modules, ensuring accurate assignments and tracking. The coordinator also serves as the primary contact for LMS support, assisting employees with system issues, and generates reports and dashboards to monitor training completion and engagement. Instructional Design Support The Training Coordinator assists in developing basic training content, including presentations, instructional videos, and job aids. They collaborate with subject matter experts to refine existing materials and use eLearning tools, such as Articulate Rise, Camtasia, or Canva, to create simple interactive content. In addition, the coordinator supports the design of assessments and knowledge checks to enhance learner engagement. Manage Training Content The Training Coordinator supports employee development by coordinating training for onsite staff and student workers, along with remote staff team members. In this role, the coordinator ensures that all groups, regardless of location or employment type, receive consistent, effective training experiences that strengthen their ability to deliver high-quality service. Manage Training Events & Assist Leadership The Training Coordinator organizes logistics for training events, including remote workshops and in-person sessions, while coordinating schedules, facilities, and materials. They prepare and deliver training resources, support strategic training initiatives by managing timelines and facilitating meetings, and maintain communication with departments and participants. The coordinator also helps promote training opportunities through internal communication channels.

Requirements

BS - Business
1+ years in a call center
1+ years training employees
Communication
Data Analysis
Data Reporting
Detail-Oriented
Instructional Design
Learning Management Systems (LMS)
Microsoft Office
Organizing
Ideal candidates must be born-again Christians and must be dedicated to training young people for serving God; and must desire to educate students based on biblical values and be committed to excellence as a Christian educator who glorifies Christ as the source of all wisdom and knowledge.
Applicants must agree with Pensacola Christian College’s Mission, Purpose & Objectives, Doctrinal Position, Philosophy of Education, and Faculty & Staff Commitments.