Flex RBT/Assistant ABA Scheduler

In2Great Pediatric Therapy • Buffalo Grove, IL

6d • Onsite

About The Position

The Flex RBT/ABA Assistant Scheduler for In2Great! Pediatric Therapy Services is responsible for managing the scheduling of clients for therapy services, ensuring efficient communication between therapists and clients, scheduling ABA appointments, resolving conflicts, scheduling makeup sessions and handle cancellations. The scheduler will also answer calls, direct messages, and audit schedules. This full-time role is preferably on site working with our BCBA staff to ensure proper treatment plan implementation. This role is a critical part of ensuring that our family and client centered environment is maintained through providing timely communication and friendly customer service daily.

Requirements

• Registered Behavior Technician (RBT) Certification
• Verifiable scheduling experience in the ABA field
• Previous experience working in Applied Behavior Analysis (ABA)
• Strong communication skills
• Experience with developing and maintaining ABA Scheduling for clients and their R(BT) teams

Nice To Haves

• Computer skills: Microsoft Teams, Outlook, Excel

Responsibilities

• Assist with building daily/weekly schedule for clients based on their team of R(BT)s
• Adjust daily/weekly schedule according to planned and/or unplanned staff/client schedule changes
• Communicate with R(BT)s when daily/weekly changes have occurred
• Maintain communication with families to ensure communication of department schedule changes
• Collaborating with BCBAs to ensure appropriateness of staff/client teams matching
• Collaborating with the billing team to ensure accuracy with all appointments
• Collaborating with related services to ensure no gaps in daily coverage
• Monitoring and document staff/client cancellations
• Work as an RBT as needed
• Providing excellent customer service to clients in a professional manner

Benefits

• Competitive Wages
• Comprehensive Insurance benefit packages that are competitively priced (Health, Vision, Dental, Disability, Life)
• Retirement plan
• Device for each employee
• Expansive PTO Plan
• Opportunities to gain ADDITIONAL Paid Time Off (PTO)
• CEU dollars awarded each quarter
• Annual Bonuses
• Employee Assistance Program to support balance and to prevent “burnout”

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed