ABA Schedule Coordinator

CENTER FOR SPEECH, LANGUAGE, AND OCCUPATIONAL THERAPY, INC., A PROFESSIONAL CORPORATION • Fremont, CA

11d • $24 - $27 • Onsite

About The Position

This individual is responsible for the smooth and effective functioning of the ABA schedules for clients and Behavior Technicians/RBTs. He/she reports directly to the Operations Manager, takes direction from, and assists the Acting CEO, and VP of Clinical Programs. Organizational and communication skills are essential for this position. This individual excels at working in a multidisciplinary team environment and supports the vision of the company.

Requirements

• Minimum of Associate's Degree OR 2 years experience in an office setting
• Excellent written and oral communication
• Experience with multitasking serving clients both face-to-face and in client phone calls, in-person and phone clients
• Experience scheduling in a medical setting with an electronic scheduling system
• Computer proficiency in Microsoft Office applications and Google Drive

Nice To Haves

• Spanish speaking a plus!
• Strong work ethic, including accountability
• Interest in business
• Durability and flexibility
• Interest in job and career development
• Excellent people skills
• Team player
• Integrity
• Independent thinking
• Action-oriented

Responsibilities

• Schedule direct sessions for the behavior department for maximum productivity, working closely with the ABA Coordinator and ABA Program Supervisors.
• Collect BT/RBT LOAs and update schedules as needed. Reschedule sessions.
• Answer telephone and email communication and interface with clients regarding non-clinical issues.
• Support the clinical staff with rescheduling cancellations at maximum productivity.
• Update client profiles as needed.
• Update documents and spreadsheets on client and staff information.
• Work with supervisors for new staff onboarding.
• Enter and protect Patient Health Information (PHI).
• Perform other duties, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree