ABA Clinical Scheduler

Camen Behavioral Services • Orlando, FL

1d • Hybrid

About The Position

Camen Behavioral Services, LLC is seeking a highly organized, dependable, and solutions-focused ABA Scheduler to support the coordination of approximately 80 clinical employees, 120+ clients, and 1,200–2,000 billable treatment hours each week. This position is designed for someone who enjoys solving problems, communicating with people, working with technology, and managing many moving pieces at once. A successful Scheduler will also have the opportunity to grow into a Scheduling Manager role as they demonstrate strong ownership, communication, problem-solving, and mastery of our scheduling systems.

The ABA Clinical Scheduler is responsible for developing, maintaining, and adjusting clinical schedules to help ensure clients receive their authorized and medically necessary ABA services while employees maintain productive and sustainable schedules. This position requires frequent collaboration with parents, therapists, clinical leaders, co-workers, and administrative staff. Scheduling in ABA is highly dynamic, so strong communication and follow-through are essential. The Scheduler will learn to balance: Client availability, Staff availability, Treatment-team assignments, Clinical recommendations, Insurance authorization limits, Supervision requirements, Travel and service location, Employee work hours, Cancellations and coverage needs, Parent and therapist scheduling requests.

Requirements

• Highly organized and detail-oriented
• Enjoys solving scheduling puzzles
• Can manage frequent changes and competing priorities
• Communicates clearly and professionally
• Takes ownership of assigned responsibilities
• Follows through without repeated reminders
• Comfortable working with spreadsheets and scheduling systems
• Can remain calm when multiple schedule changes happen at once
• Works collaboratively with clinical and administrative teams
• Comfortable communicating frequently with parents and employees
• Interested in growing into a leadership role
• Some flexibility in their daily availability
• Can work independently while remaining highly connected to the team
• 1–3+ years of scheduling, healthcare administration, workforce coordination, or similar experience
• Strong written and verbal communication skills
• Ability to analyze information and independently solve routine scheduling problems

Nice To Haves

• Experience in ABA, behavioral health, therapy, education, healthcare, or human services preferred
• Experience coordinating multiple employees or locations preferred
• Strong Google Sheets and/or Microsoft Excel skills
• Experience with EMR or scheduling software preferred
• ABA experience is helpful but not required for a strong scheduler with transferable healthcare or workforce scheduling experience.

Responsibilities

• Build and maintain weekly schedules for clinical employees and clients
• Coordinate schedules across clinic, school, home, and community settings
• Match staff availability with client availability and treatment needs
• Maintain treatment-team consistency whenever possible
• Process schedule changes accurately and efficiently
• Identify unfilled hours, schedule conflicts, and coverage gaps
• Assist with finding solutions when scheduling challenges occur
• Maintain awareness of changing client and employee availability
• Maintain frequent communication with parents, therapists, co-workers, and leadership
• Respond to scheduling questions and requests in a timely and professional manner
• Follow through on scheduling concerns until they are resolved
• Collaborate with Clinical Directors, BCBAs, Operations, and administrative teams
• Communicate schedule changes clearly to all affected parties
• Escalate concerns when clinical or operational input is needed
• Help ensure that scheduling requests do not get lost or left unresolved
• Coordinate coverage for call-outs, vacations, cancellations, and staffing changes
• Identify employees who may have availability for additional hours
• Help monitor employee scheduled hours
• Communicate staffing shortages and coverage needs to leadership
• Assist with redistribution of staffing when schedules change
• Help maintain consistent services during unexpected staffing disruptions
• Compare scheduled services with client authorization and recommended treatment hours
• Identify clients who appear under-scheduled
• Support organizational goals for utilization of authorized services
• Monitor weekly service limits and scheduling restrictions
• Communicate scheduling barriers that may affect client utilization
• Work with BCBAs and Clinical Directors regarding treatment-team scheduling
• Help coordinate BCBA/BCaBA supervision and protocol-modification services
• Support caregiver and parent-training scheduling when needed
• Escalate clinical scheduling concerns appropriately
• Maintain accurate scheduling data
• Track open shifts and unfilled treatment hours
• Assist with weekly scheduling and utilization reports
• Identify recurring scheduling problems
• Support improvements to scheduling systems and processes
• Maintain accurate records of staff and client availability

Benefits

• Growth Opportunity: Scheduling Manager
• Work-from-home opportunities may be available after successful completion of training, based on performance and operational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed