Clinical Scheduler
About The Position
Acclaim Home Health Care is a clinician-centric home health agency dedicated to delivering high-quality, compassionate, and patient-focused care in the comfort of patients' homes. Our team is committed to supporting our clinicians, coordinating exceptional patient care, and ensuring efficient daily operations. We are seeking a highly organized, detail-oriented, and dependable Part-Time Clinical Scheduler to join our Worcester, Massachusetts team. This position is ideal for someone who enjoys working in a fast-paced healthcare environment, coordinating clinical services, and ensuring patients receive timely and appropriate care.
Requirements
- Previous experience in home health scheduling, healthcare coordination, medical office administration, or a related healthcare position preferred.
- Home health or home care industry experience strongly preferred.
- Knowledge of clinical visit scheduling, patient care coordination, and clinician assignments.
- Familiarity with electronic medical records (EMR), scheduling software, and Microsoft Office.
- Excellent telephone, written, and verbal communication skills.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Ability to problem-solve, prioritize competing demands, and work independently.
- Professional, dependable, and team-oriented with a strong commitment to patient care.
Responsibilities
- Coordinate and maintain daily and weekly schedules for field clinicians, including RNs, LPNs, PTs, OTs, and other clinical staff.
- Schedule patient visits, evaluations, start-of-care visits, recertifications, and routine clinical visits according to patient needs and ordered frequencies.
- Monitor clinician availability, geographic assignments, and caseloads to ensure efficient scheduling and appropriate coverage.
- Communicate daily schedules, patient assignments, and schedule changes to clinicians and office personnel.
- Contact patients and caregivers to confirm appointments and communicate changes in visit schedules.
- Respond promptly to call-outs, cancellations, urgent scheduling needs, and unassigned visits.
- Track outstanding visits and assist with preventing missed, late, or delayed clinical visits.
- Coordinate with the Clinical Director, clinical managers, and office team regarding patient needs, staffing concerns, and scheduling conflicts.
- Maintain accurate scheduling records and update the agency's electronic medical record (EMR) and scheduling systems.
- Monitor visit frequencies and authorized services to help ensure compliance with physician orders, care plans, and agency policies.
- Assist with daily scheduling reports, productivity tracking, and identifying gaps in clinical coverage.
- Maintain patient confidentiality and comply with HIPAA requirements and agency policies.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
