A/V TECHNICIAN II

IMPYRIAN • Silver Spring, MD

2d

About The Position

The AV Technician will provide technical support, advice, and troubleshooting for all Audio and Video equipment. Create and keep track of reports, logs, inventory, and other administrative-related items per supervisor's request. You will also provide excellent client service as there will be high interaction.

Requirements

• High school diploma or equivalent required; Associate or Bachelors degree is preferred.
• 5+ years of experience in the A/V Technology field.
• Audio Visual Technician (AVT) certification or desire to attain is required.
• Must have knowledge or experience with most of the following: setup, testing, use, maintenance, and configuration of audio mixers, digital signal processing, flat panel TV s/Monitors, projectors, projector screens, touch panels control systems, control system processors, room control (lights, monitors, audio systems, etc.) and networking infrastructure as it pertains to audio/visual use.
• Must be able to provide outstanding customer service to clients with “white glove” level service. Experience with hotel and large conference center venues is strongly desired.

Nice To Haves

• Experience working in a government environment is preferred.
• Excellent communication skills and customer relations acumen

Responsibilities

• Perform the installation, adjustment, and operation of audiovisual equipment such as cameras, lights, video conference systems, audio, and microphones for client events.
• Plan all aspects of video production through computer and audio-visual equipment.
• Provide audio-visual training to clients and other audio-visual technicians.
• Cross-train backup technicians.
• Report to the A/V Production Manager and/or Operations Manager Operations Manager in all aspects of their operations.
• Evaluate equipment specifications and requests, make recommendations to our customers and Operations Managers on new equipment and maintenance requests
• Works on assigned tasks from the AV production Manager and/or Operations Manager
• Be able to operate and troubleshoot projectors, video switching equipment, audio equipment (amps, mixers), microphone devices, PCs, and Video Conferencing systems (Tandberg/ Polycom).
• Be able to perform routine maintenance and ensure A/V equipment is clean and organized.
• Reconfigure furniture within conference/meeting rooms and ensure all necessary preparations for scheduled events are completed promptly.
• Perform pre-event checks on A/V systems to ensure the event will have fully operating equipment before the scheduled start.
• Interface with clients and event coordinators on site regarding specific situations and clarify minor event items.
• Provide outstanding customer service by establishing excellent working relationships with team members, clients, and vendors.
• Use experience and judgment to plan and accomplish day-to-day goals and perform a variety of tasks.
• Work under general supervision, and report to the designated supervisor
• Maintains a professional and positive attitude in a fast-paced and occasionally high-pressure environment.

Benefits

• Competitive salary based on experience.
• Comprehensive benefits package, including dental, medical, PTO, disability, paid family leave, and 401(k) with matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees