A/R Specialist

Avantor•Carpinteria, CA

3d•$51,500 - $83,375•Onsite

About The Position

Avantor's Accounting team is a crucial part of this mix, enabling all our internal teams worldwide to grow beyond their limits. Avantor is seeking an A/R Specialist to support our Nusil Credit & Collection team. This role is responsible for collecting outstanding customer balances in order to optimize company cash flow. In this role, you will collect revenue by following up with delinquent accounts, notifying customers of insufficient payments, and resolving account discrepancies. The ideal candidate is detail oriented with excellent customer service to collect outstanding balances. This position reports to the Nusil Accounts Receivable Manager and sits at our Carpinteria, CA location.

Requirements

High school diploma required
Minimum 1-3 years of experience in accounts receivable, cash applications, or corporate accounting.
Microsoft Excel (Intermediate) proficiency, able to work with pivot tables, sort/filter, and lookups
Proficient with ERP systems, SAP experience preferred
Excellent verbal and written communication skills.
Analytical skills, ability to prioritize and multi-task to meet deadlines
Detail oriented, attention to detail, and proficient data entry skills
Ability to work under pressure and manage difficult situations

Nice To Haves

Bachelor’s or Associate’s degree in Accounting or Finance preferred.

Responsibilities

Communicate with assigned customers to collect payments on outstanding invoices
Provide invoices, proof of delivery and customer order documentation to the customer as required as part of the collection process.
Monitor aging reports to proactively identify, prioritize and track delinquent status of assigned customer accounts, and follow up as necessary
Resolve billing disputes and short payments by partnering with the Commercial and Customer Care teams.
Apply customer payments to appropriate accounts in SAP, based on payment support from the bank or customer remittance information.
Applies credit/debit memos in customers’ accounts.
Recommends and implements action plans for delinquent accounts.
Holds meetings with customer and the corresponding associates to follow up on collection issues.
Maintains accurate, up to date account balances, reconciling with customer, including by issuing statements of account as necessary.
Identifies accounts with credit balances and initiates refund process where appropriate
Assists with preparation of monthly collection forecast and determines variance vs actual
Handling advance payments by coordinating with the customer and Customer Care team.
Keeps electronic customer files updated
Perform other duties as assigned.