A/B Technician - BMW Pre-Owned & Service Center

Asbury Automotive•Medford, MA

1d•Onsite

About The Position

Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. They are redefining the traditional dealership model through innovative technologies such as Clicklane and through their commitment to team members, guests, and partners. Their culture, grounded in their North Star and Compass and powered by their DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. Asbury works to provide exceptional experiences for guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. They have been recognized as one of the best places to work by both Newsweek and US News & World report. As an Automotive Service Technician, you will have the opportunity to make a positive impact on the business and customers every day while earning competitive pay and benefits. They are looking for smart, energetic, technically-focused Technicians who will help redefine the car-servicing experience. The Service Technician is responsible for understanding and completing routine repairs necessary for customer vehicles, performing general repairs and diagnosis with some assistance. These repairs include but are not limited to light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators), HVAC systems, and steering & suspension systems. This individual will have a majority of their manufacturer certifications.

Requirements

Previous automotive technician experience required
Must have basic tools
Must have great technical and mechanical skills
Must be a team player and have the ability to work repetitively on complex tasks
Must be a minimum of eighteen years of age
Must have a valid driver’s license
Must be able to pass pre-employment screening (background & drug test)

Nice To Haves

ASE certifications heavily preferred
Manufacturer certifications heavily preferred

Responsibilities

Make accurate use of the multi-point inspection form on each vehicle
Document all work performed and recommended on assigned repair order
Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
Maintain technician proficiency as specified by Asbury standards
Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
Perform all levels of diagnosis and repair on vehicles
Perform all levels of preventive/routine maintenance services
Utilize product and technical training as assigned by the manufacturer and management
Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores
Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees
Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced
Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information

Benefits

Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax-free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Pet Insurance
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Technician Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Employee referral program with bonus opportunities