3PL Operations Manager, North America

Sherwin-Williams•Cleveland, OH

1d•Onsite

About The Position

The 3PL Operations Manager, North America collaborates with all departments to support the business needs in order to meet the safety, service and productivity goals of the organization. This role will review optimization and simplification of existing processes, sustainable operational improvements in safety, quality and productivity by managing the 3PL relationships for warehousing and transportation services in North America. The 3PL Operations Manager, North America engages functional leaders across distribution operations and other departments to ensure seamless execution and realization of the Global Logistics strategy.

Requirements

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a Bachelor’s degree or higher
Must have at least five (5) years of work experience in supply chain with focus on distribution centers, Fulfillment centers and regional hubs
Must have Experience building/editing Dashboards in Tableau or similar software

Nice To Haves

Have a Bachelor’s degree or higher in business management, supply chain, logistics, or quality
Have at least seven (7) years of work experience in supply chain with focus on distribution centers, Fulfillment centers and regional hubs
Have Experience building/editing Dashboards in Tableau or similar software
Have experience in analyzing and improving supply chain data, information and processes
Have experience with multidivisional, matrix and regional working averment
Have LEAN certification/Six Sigma training
Have experience in implementing supply chain/process business transformation projects using ERP platform
Have experience with Microsoft Office suite: Word, Excel, PowerPoint, Power BI, Tableau, SQL, SharePoint, Oracle System and processes

Responsibilities

Maintain regular (daily) service performance reviews with 3PL management teams
Address and coordinate open issues to responsible parties per 3PL Operational RASI
Create & manage an annual operational budget
Regular budget monitoring, budget deviations clarification, corrective action plan implementation for significant differences
Regular Service Performance dashboards monitoring and CAPA creation for all instances of KPIs being under agreed target
Identification & Implementation of cost rationalization (CI) initiatives both in warehouse and distribution
Conduct regular QBR meetings with all 3PL’s in scope
Coordination of annual physical inventory with key providers
Esurance that 3PL operations are compliant with Sherwin-Williams Warehouse operations standard work procedure
Manage ad-hock escalations from the business regarding 3PL’s services
Coordinate within the enterprise all initiatives aiming to scale up/down activities
Be the SPOC for BU Leads in scope
Develop and implement Sherwin-Williams warehouse operations standard work procedure
Act as owner of Logistics OTIF: perform root cause analysis on deviations, recommend improvements in existing processes and implement action plans to correct gap
Participate in the identification, development, evaluation, recommendation, and execution of process improvements and enhancements through established systems (ex. Oracle, Analytics, 3PL WMS systems) and additionally advanced technology opportunities such as Robotics, Late Stage Differentiation, Picking systems.
Implement and enforce appropriate policies, procedures and working instructions to ensure compliance with logistics management principles and practices and applicable laws, rules, and regulations.
Monitor compliance with these areas and ensure process gains and administrative efficiencies are realized in logistics services
Manage the activities, performance and skill / professional development of a team of managers and specialists