3D Modeler

Demant Group•Kitchener, ON

1d•Onsite

About The Position

This position is responsible for modeling custom Earmold (EM) and/or In-The-Ear (ITE) products to meet the Company’s high standards of production excellence. The role involves following standard work instructions and operating procedures to digitally process scanned ear mold impressions (EMIs) and convert them into a final product ready for 3D printing and production. The 3D Modeler will use company-provided 3D modeling software, perform necessary modifications for quality fit, determine the placement of virtual components, and evaluate remake requests. Additionally, the role includes common technician duties such as meeting turnaround times, assisting other technicians, providing guidance and training, maintaining a clean and safe work environment, preparing records, adhering to HR policies, and performing basic equipment maintenance. The position reports to the Manager - Custom Production and works under general supervision, with assignments performed under general supervision. There is no external customer contact.

Requirements

A high school diploma or equivalent is required.
Proficient in basic computer operation and controls.
Dependability to work assigned shifts.
Demonstrated ability to learn complex processes and adapt to customer and supervisor feedback.

Nice To Haves

Experience with CAD or artwork design software an asset.

Responsibilities

Using 3D modeling software provided by the company.
Follow instructions to create a digital EM or ITE from the scanned impression file.
Perform necessary modifications to ensure quality of fit.
Determine placement of virtual components (i.e. amps, receivers, microphones, antennas, vents, etc.).
Evaluate remake requests and perform modifications as required.
Meet and follow all company and departmental standards, policies and procedures regarding turnaround time, rush orders, quality, and customer service.
Assist other technicians as required to accommodate for changes in volume, workflow and/or staffing levels.
Provide guidance and training to other technicians.
Maintain a clean, safe, and productive working environment.
Prepare and maintain records and/or reports.
Adhere to all human resources policies and procedures.
Conduct basic equipment maintenance as necessary.
Perform other production duties as required by the Director – Operations.