211 Resource Navigator
About The Position
Join PA 211 Southwest (United Way of Southwestern Pennsylvania) as a Remote 211 Resource Navigator and make a meaningful impact every day from home. In this purpose-driven role, you'll serve as a compassionate, knowledgeable lifeline-connecting individuals and families to essential services like food, housing, and healthcare through phone, text, and chat. You'll be part of a supportive, mission-focused team, receive comprehensive training, and grow your expertise in human services while handling diverse interactions from routine requests to crisis support. If you're empathetic, tech-savvy, and committed to helping others, this is your opportunity to build a fulfilling career where every conversation truly matters.
Requirements
- Empathetic
- Tech-savvy
- Committed to helping others
Responsibilities
- Serve as a compassionate, knowledgeable lifeline connecting individuals and families to essential services like food, housing, and healthcare through phone, text, and chat.
- Handle diverse interactions from routine requests to crisis support.
- Grow expertise in human services.
Benefits
- Healthcare
- Strong retirement contributions
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
